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Nov 2024
17m 28s

How to Not Get Defensive

Civility Media
About this episode
Someone says something that hits a nerve, and before you know it, you’re on the defensive.  Defensiveness is a normal reaction. But it can quickly escalate arguments and make things worse. Good news: there’s a better way to handle it. In this episode, I’m sharing 3 ways to stay calm and not get defensive—no matter how heated the conversation gets. These s ... Show More
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