Whether you’re the one getting emotional or you’re giving someone feedback and they react with unexpected emotion, it’s important to recognize that while you can’t control or manage other people’s emotions, you can manage your emotional reactions at work. On the final episode of season 2 of the Radical Candor podcast, Kim, Amy and Jason talk about how to nav ... Show More
Jun 10
Heather McGhee - The Sum of Us - S8 | E18
While the podcast team is taking a Radical Sabbatical, Kim is interviewing authors of the books that have had a big impact on her in the past two years. In this episode, Kim speaks with Heather McGhee, the author of The Sum of Us: What Racism Costs Everyone and How We Can Prosper ... Show More
50m 40s
Jun 3
Oliver Bullough - Everybody Loves Our Dollars - S8 | E17
While the podcast team is taking a Radical Sabbatical, Kim is interviewing authors of the books that have had a big impact on her in the past two years. In this episode, Kim speaks with Oliver Bullough, journalist and author of the highly acclaimed books: Butler to the World: How ... Show More
1h 1m
Aug 2024
The Right Way to Manage Emotions on Your Team
Many managers don't know what to say when a team member appears angry, frustrated, or sad. They might even feel it is unprofessional to acknowledge those feelings at all. But research shows that avoidance is costly. Doctoral student Christina Bradley and professor Lindy Greer, bo ... Show More
25m 46s
Apr 2018
WorkLife with Adam Grant: Faking Your Emotions at Work
You manage your own emotions at work—and your coworkers’ and customers’ emotions too. How do you do that without burning out? To find out how to get into character, deliver a great performance, and avoid exhaustion, Adam talks with actor John Lithgow and takes you inside the call ... Show More
33m 45s
Jul 2022
Sad, Mad, Anxious? How to Work Through Your ‘Big Feelings’
When things aren't going well -- in our own lives, our community, our country, or the world -- it's hard to be productive at work. Most of us also shy away from sharing what we're feeling with colleagues and bosses. But when strong emotions like anxiety, anger, and despair hit yo ... Show More
29m 45s
Apr 2024
Managing Your Emotions During an Argument at Work
When you’re in the middle of a conflict, it’s common to automatically enter fight-or-flight mode. But HBR contributing editor and workplace conflict expert Amy Gallo says it’s possible to interrupt this response, stay calm, and find a path towards a more productive discussion. In ... Show More
9m 13s