Whether you’re the one getting emotional or you’re giving someone feedback and they react with unexpected emotion, it’s important to recognize that while you can’t control or manage other people’s emotions, you can manage your emotional reactions at work. On the final episode of season 2 of the Radical Candor podcast, Kim, Amy and Jason talk about how to nav ... Show More
Oct 6
How Microaggressions can have significant negative impacts (with Dr. Kecia Thomas )
While the podcast team is taking a Radical Sabbatical, Kim is interviewing authors of the books that have had a big impact on her in the past two years. In this episode, Kim Scott speaks with Dr. Kecia Thomas, an organizational psychologist renowned for her research on workplace ... Show More
54m 26s
Sep 16
The Science Behind High-Performing Teams (with Ron Friedman)
While the podcast team is taking a Radical Sabbatical, Kim is interviewing authors whose books have had a big impact on her over the past two years. In this episode, Kim Scott speaks with Ron Friedman, PhD. Ron has written extensively about the sciences of building high-performin ... Show More
54m 17s
Aug 2024
The Right Way to Manage Emotions on Your Team
Many managers don't know what to say when a team member appears angry, frustrated, or sad. They might even feel it is unprofessional to acknowledge those feelings at all. But research shows that avoidance is costly. Doctoral student Christina Bradley and professor Lindy Greer, bo ... Show More
25m 46s
Apr 2018
WorkLife with Adam Grant: Faking Your Emotions at Work
You manage your own emotions at work—and your coworkers’ and customers’ emotions too. How do you do that without burning out? To find out how to get into character, deliver a great performance, and avoid exhaustion, Adam talks with actor John Lithgow and takes you inside the call ... Show More
33m 45s
Apr 2024
Managing Your Emotions During an Argument at Work
When you’re in the middle of a conflict, it’s common to automatically enter fight-or-flight mode. But HBR contributing editor and workplace conflict expert Amy Gallo says it’s possible to interrupt this response, stay calm, and find a path towards a more productive discussion. In ... Show More
9m 13s