logo
episode-header-image
Aug 2024
15m 22s

How to Increase Your Emotional Intellige...

Civility Media
About this episode

We all have moments where our emotions get the best of us. Maybe it’s a tough conversation at work or a heated discussion at home. If you want to have more effective communication, you must increase your emotional intelligence.


In this episode, I’ll show you 3 simple steps to help you control your emotions and communicate how you’re feeling and what you need.


Plus, I’ll answer a listener’s question about dealing with that one person who always gets under your skin. I’ll also point out common mistakes to avoid when emotions are high, so you can keep your talks on track and effective.


Like what you hear? Subscribe to this podcast and leave a 5-star review!


____________


Want a FREE communication tip each week? Click here to join my newsletter.


Want to book Jefferson to speak? Click here to contact his team.


Watch my podcast on YouTube


Follow me on Instagram


Follow me on LinkedIn

Up next
Oct 7
Being Nice Won’t Save You in Difficult Conversations
Being nice won’t save you — especially in conflict. Too often, we think if we’re agreeable enough, people will treat us better or listen more. But that’s not how it works. In this episode, I talk about why “nice” people often get steamrolled in difficult conversations, the differ ... Show More
21m 18s
Sep 30
STOP Trying to Be Calm. This Is How You Actually Handle Emotional People
Being told to “calm down” never actually makes you calmer. In this episode, I unpack what “calm” really means in conversation—and why it often backfires. Instead of aiming for a blank-slate calm, I’ll show you how to create a grounded connection—a way to stay present, regulate yo ... Show More
14m 50s
Sep 23
What They Really Mean When They Belittle You
A belittling comment is never about you—it’s about them. In this episode, I break down why people use belittling remarks as a grab for dominance, how to decode the real intent behind their words, and why it’s usually just a projection of their own insecurity. You’ll learn the exa ... Show More
15m 53s
Recommended Episodes
Jul 2023
Mastering Difficult Conversations at Work with Darlene Hawley
Join us as we unlock the secrets to address difficult conversations. Discover practical tips for effective communication, conflict resolution, and mentorship. Learn how to approach sensitive discussions with empathy, maintain authenticity throughout, and foster understanding even ... Show More
28m 56s
Apr 2025
The Most Underrated Communication Skill No One’s Teaching You
Boost your Communication Skills and get the life and job you want🤩 https://academy.explearning.co/landing/plans/1495891Learn more about Explearning Academy ✨ https://academy.explearning.coWhat if I told you that 95% of your communication success has nothing to do with what you s ... Show More
13m 25s
Jul 14
How to Acknowledge Emotions In One Sentence: Ep 249
Sometimes, the people we love the most get the version of us we like the least. That’s normal, and we can do better. Our summer break series will help make that a reality by showing you how to apply your coaching moves in your everyday life. Minimal investment, big payoff. That’s ... Show More
18m 15s
Aug 2024
Improve Your Emotional Intelligence
On this episode we’re unlocking the secrets of emotional intelligence. Learn how mastering your emotions can boost your life and relationships, whether you're a parent, partner, or business owner. We’ll cover practical tips for boosting self-awareness, managing emotions, and embr ... Show More
18m 19s
May 2025
204. Tough Talks: Turn Tension Into Trust
How to have the conversations that are most difficult — and most important.Before you can have hard conversations with others, you need to have an honest conversation with yourself. That's the counterintuitive advice from Sheila Heen, who says our own internal narratives often de ... Show More
30m 5s
Jan 2025
Struggling with Communication in English? How to Be Clear, Confident, and Consistent in Conversation
Click here to upgrade your English speaking skills and accelerate your career! 🤩 https://academy.explearning.co/landing/plans/1495891 ✨Learn more about Explearning Academy ✨ ⁠https://academy.explearning.co⁠ 🚀 Do you ever feel like your messages don’t land the way you intend? St ... Show More
38m 49s
Aug 8
Make Difficult Conversations Easier With A Therapy Based Method for Empathic, Conflict Avoidant People
Tired of trying to think your way out of overthinking?Let me show you what actually works—in less than 30 minutes.Get immediate access to a free class now.Still hoping that problem will just go away if you stay quiet?Avoiding hard conversations might feel like the safe route—but ... Show More
11m 58s
May 2025
Episode 2 The Pursuit of Excellence Mastering Effective Communication
Unlock the power of meaningful conversations in this energizing episode of The Pursuit of Excellence. Join us as we explore the art of mastering effective communication—an essential skill that can transform your personal relationships, boost your professional success, and empower ... Show More
13m 13s
Mar 2025
51 | Emotional Check-Ins: A Simple Tool For Self-Awareness
In this episode, LaToya helps you explore the transformative power of emotional check-ins – a simple yet profound practice that can change how you process your emotions in the moment.  As an HSP, you naturally absorb the world more deeply, making you susceptible to emotional over ... Show More
15m 53s
Jul 2023
Why Are My Emotions So BIG? - Invalidation
Why are your emotions so big? There are a lot of things that contribute to big emotions. Invalidation is one of the main ones. When we feel invalidated, we feel just like the word sounds- that our emotions aren't valid. This actually makes us feel worse! Invalidation is very ... Show More
6m 2s