Every project team says they're going to communicate well. Then the project starts, and it falls apart. Why? Nobody stops to unpack what communication actually means for the people in the room.
Kyle Majchrowski, author of Powerful Conversations and founder of Next Intent, has spent 20+ years on the owner side of construction and has facilitated hundreds of these conversations. He walks through the structured process that takes just 45 minutes and changes the way teams operate.
Key takeaways:
Trust means different things to different people. Kyle defines it as "the belief that others have your back when you're not in the room."
The four cornerstones of trust (care, competence, sincerity, reliability) explain most of the tension you'll see on a project team.
One question at kickoff can shift everything: "Do you naturally trust people, or do you expect them to earn it?"
CliftonStrengths and Enneagram are worth your time. DISC oversimplifies.
Great leaders move between team member, guide, and authority, sometimes within the same meeting.
Connect with Kyle Majchrowski:
Next Intent: https://www.nexintent.com
Website: https://kylemajchrowski.com