Description/Shownotes
What if your company could launch its first AI agent in just two weeks?
That’s exactly what Mollie Bodensteiner, SVP of Operations at Engine, accomplished — and the results are game-changing: $2M in projected annual savings, a 67% lift in sales rep productivity, and CSAT scores above 90%.
Mollie shares the real story of implementing AI at scale, why ruthless prioritization matters, how to avoid the “Frankenstack” trap, and why AI should be seen as a growth enabler, not a cost-cutting exercise.
Whether you’re leading a small team or scaling globally, Mollie’s practical playbook will help you cut through the noise, drive adoption, and build AI solutions that stick. Tune in to hear how Engine’s agile approach turned imagination into execution—and why trust, people, and culture are still the ultimate differentiators.
Key Moments:
00:00 AI Philosophy & Common Challenges
02:44 Ruthless Prioritization and AI Rollout
08:04 Mollie Bodensteiner’s Background and Engine's AI Journey
14:40 AI Implementation and Customer Experience Impact
28:07 AI Agents in Sales and Coaching
34:48 AI in Professional Training and Education
38:06 Human-AI Collaboration and Adoption Challenges
48:34 Ensuring AI Quality and Risk Management
51:45 Choosing and Evaluating AI Tools
01:00:54 Underhyped AI Applications
01:03:00 Lightning Round
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