Episode web page
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Nov 17
How customer-centric marketing fuels real growth
Episode web page: https://bit.ly/3XIsfGJ
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Episode summary:
In this episode of Insights Unlocked, Nathan Isaacs talks with marketing powerhouse Bill Macaitis—former CMO of Slack, Zendesk, and Salesforce—about how B2B companies can scale efficiently by pri ... Show More
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CDP is key to customer journey orchestration, with Thomas Wieberneit
Gemma Milne talks with Thomas Wieberneit, co-founder, CEO, and Principal of aheadCRM, about customer journey orchestration, understanding the dynamics of customer consent to provide data during that journey, the importance of consolidating data sources, the two biggest challenges ... Show More
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In this episode, Stephen Hsu, Chief Product Officer at Calendly, shares his insights on navigating the AI landscape and transforming Calendly into a comprehensive meeting lifecycle platform. He discusses the challenges of evolving from a simple scheduling tool to a robust solutio ... Show More
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Oct 2024
#54 How to Turn Customer Experience Into a Revenue Driver
<p>On this episode, Monica Trivedi, VP of Global Client Experience at JLL Technologies, discusses the importance of client experience in driving revenue growth and the strategies she employs to enhance customer success. She emphasizes the need for understanding client ecosystems, ... Show More
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How to Transform Customer Experience into a Strategic Advantage w/ David Ewing
<p class="bn-inline-content">On this episode of the Strategy and Leadership podcast, Anthony Taylor engages with David Ewing, CEO of Motiv and President of EO Austin, in a compelling discussion on the importance of customer experience as a strategic initiative. David shares insig ... Show More
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Aug 2024
Slack's VP of Product & GM Jaime DeLanghe Reveals How to Monetize AI Product Features! | E231
In this episode, we're thrilled to have Jamie DeLanghe, VP of Product at Slack, who shares her inspiring journey from working in customer support at Etsy to a successful career in product management. Jamie provides valuable insights into mastering product management without ... Show More
56m 10s
Sep 2024
The tool product managers love and is disrupting Jira | Karri Saarinen, CEO at Linear | E234
In this episode of the Product Podcast we chat with Karri Saarinen, the CEO at Linear. It's the fastest-growing and most beloved project management tool in the world. The company is valued at $400 million, and has raised $52 million in funding from Accel, Sequoia, and some o ... Show More
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Jul 2024
How We Consistently Shatter Sales Target With A Lean Team | Anthony Nava - 1815
In the sales world, the mantra "do more with less" often feels more like a challenge than a guiding principle. In this episode, I chat with Anthony Nava, Senior SDR Manager at Crunchbase. With years of dedicated service and experience, Anthony reveals the innovative strategies th ... Show More
22m 14s
Jul 2024
17 years at PayPal working in 10 different roles with Prashanthi Ravanavarapu | Product Executive at PayPal | E229
In this episode of the Product Podcast with Prashanthi Ravanavarapu, Product Executive at PayPal, we unlock the secrets to becoming a transformative product leader. Our guest takes us on her journey from the data team to leading customer experience initiatives at PayPal, showcasi ... Show More
37m 5s