Mar 17
AI is the Operating System of Modern Lending
Most banks still treat lending as a point-in-time decision. Pull a score. Make a call. Wait. In today’s environment, that model limits growth and weakens earnings durability. In this episode of Banking Transformed, I speak with S. P. “Wije” Wijegoonaratna, Co-Founder and CEO of A ... Show More
44m 50s
Mar 10
Beyond Customer Experience with Joe Pine
For the past decade, financial institutions have poured billions into improving customer experience. Digital journeys. Frictionless onboarding. Personalization. Higher satisfaction scores. But according to Joe Pine, that era is over. In this episode of Banking Transformed, I sit ... Show More
43m 43s
Oct 2025
1006. Insights: AI in banking - What it really means for the customer
About this episode: AI is everywhere-your newsfeed, your boardroom, your LinkedIn inbox. But when it comes to real, customer-facing use cases in finance… there’s not much to see. Why isn’t AI transforming the customer experience yet? What’s working behind the scenes, and what’s j ... Show More
48m 27s
Oct 2025
1002. Insights: The digital transformation race: big banks vs neobanks.
About this episode:In this episode, in partnership with Enfuce, host Benjamin Ensor dives into the real state of banking transformation in today’s digital-first world. It’s no longer just legacy banks versus neobanks; it’s about who can truly meet rising customer expectations, ma ... Show More
47m 5s
Sep 2025
996. Insights: How are real-time payments reshaping global finance?
About this episode: Money is moving faster than ever - across borders, between people, even between machines. Real-time payments and account-to-account (A2A) technology are quietly transforming the payments landscape, challenging legacy systems and reshaping how we move money. In ... Show More
54m 41s
Jun 2025
967. News: Can Curve challenge Apple Pay? Plus: Google’s AI goes shopping
About this episode: Host Laura Watkins, Director of Media and Marketing at 11:FS, is joined by a fantastic panel of guests as we dive into some of the biggest stories from the worlds of fintech, banking, and wider financial services this week. Stories covered on the podcast: Curv ... Show More
1h 8m
Jul 2025
983. News: Monzo shifts investments to Seccl, Pipe levels up with AI and BNPL meets its regulator
About this episode: Host Benjamin Ensor, Director of Research and Strategy at 11:FS, is joined by a fantastic panel of guests as we dive into some of the biggest stories from the worlds of fintech, banking, and wider financial services this week. Stories covered on the podcast: T ... Show More
1h 3m
Jul 2024
880. News: Stripe is worth $70 Billion, Monzo launches kids' accounts, and Meet OCN: The fintech for gig workers
Join hosts Laura Watkins, Nadine Timmer-Bodenstein and some great guests as we discuss the biggest fintech and financial services news this week.
Topics covered include: Stripe is now worth $70 billion, gig worker fintech OCN raises $86 million Series A, BNP Paribas partners wit ... Show More
1h 7m
Personalized, real-time micro-engagements are more than just a trend – they're reshaping the future of banking. By leveraging technology to create meaningful, timely interactions, financial institutions can build stronger customer relationships, increase loyalty, and stay competitive in an ever-evolving digital landscape.
On today’s episode of Banking Transf ... Show More
<p dir="ltr"><span style="font-size: 14pt;"><strong>Episode Topic</strong></span></p> <p dir="ltr">In this episode, we dive into the world of fintech innovation with Tomas Navickas, the CTO and co-founder of myTU. He shares insights on how myTU is transforming digital banking and ... Show More