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Aug 2024
1 h

How Micro-Engagements Generate Sales and...

EVERGREEN PODCASTS
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Yesterday
What the Apple Store Can Teach Retail Bankers
Ron Johnson created the Apple Store and the Genius Bar. Here is what banks can learn from him about trust, branch design, and the future of human experience in banking. In this episode of Banking Transformed, Jim Marous talks with Apple Store creator Ron Johnson about his new boo ... Show More
48m 38s
Jun 27
The SoFi Cross-Buy Engine Fuels Amazing Growth
SoFi is not winning by cross-selling harder. It is building a bank where members reach for the next product on their own.In this episode, Jim Marous breaks down how SoFi moved from a single-product student loan company to a full-service digital bank with a powerful customer growt ... Show More
9m 43s
Jun 24
The Best Banking Innovation Doesn't Need a Huge Budget
The best banking innovation isn't about budget. It's about the distance to the customer.Jim Marous unpacks the 16th Edition Innovation in Retail Banking Report from Infosys Finacle and Qorus and explains why most retail banking innovation never reaches scale. Only 31% of initiati ... Show More
8m 32s
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