About this episode
Dec 31
944: This Isn't Goodbye. This Is the Goal.
After 968 episodes and nearly a decade, I'm pausing the Goal Digger Podcast. Season one is complete, and I'm so excited about what comes next. I've been searching for women who stepped back at the height of their careers not from crisis or failure but from peace, intention, and p ... Show More
48m 52s
Dec 29
943: What My Husband Sees That the Internet Never Will
Drew's back on the mic after a few years, and honestly, I wasn't sure what this conversation would uncover. We've been married for fourteen years, together for half of our lives, and we're standing at this threshold where both girls are finally in school full-time and we're askin ... Show More
42m 34s
Dec 24
942: The Price of Entrepreneurship No One Talks About (And Why I'd Pay It Again)
Becoming an entrepreneur is the most expensive personal development program you will ever pay for, and I'm not even talking about the money. I'm talking about the version of yourself that you have to let die: the people pleaser who waits for permission, the woman who apologizes b ... Show More
38m 43s
Aug 2024
The Key to Boosting Your Business and Creating Clients for Life
Send us a textAre you confusing customer service with customer experience? Right now, you might be wondering, “Huh? What’s the difference?” Customer service is reactive; it’s all about handling problems as they arise. But an incredible customer experience is a thoughtfully design ... Show More
21m 14s
Aug 2024
How to Include Delight and Surprise for Clients In Your Customer Experience
Send us a textWant clients for life? Give your client an experience that goes beyond their expectations. Think about booking lodgings for a vacation. It’s one thing to book a room for your stay with all the expected accommodations. But you remember the place that goes beyond: the ... Show More
30m 37s
May 2023
#750: Creating a Stellar Customer Experience
19m 7s
Oct 2022
Why You Should NEVER Lower Your Prices To Onboard Clients Or To Undercut The Competition
15m 51s
Apr 2023
340: Is it a good time now or should I wait until I become more senior? Author Program Q&A 2. (Strategy Skills classics)
<p>For this episode, let's revisit a Strategy Skills classic from a 10 episode program to help our clients and customers measurably, radically transform their careers through The Author Program.</p> <p>How would your career, reputation, and earnings change as a published author?< ... Show More
6m 13s
Jan 2021
How to Use Your Current Customer Base to Find New Ones
<p>Today’s episode is a GaryVee TV Classic! Nothing is more valuable for acquiring new customers than your already loyal base. These people are extremely valuable to the growth and expansion of your business to new people. They have used your product, enjoyed it, and can share th ... Show More
8m 11s
May 2024
How to Improve Client Satisfaction
Are your clients 100% happy with your services? Wondering how to handle dissatisfied customers? To discover how transparency in your pricing, proposals, and communications can make or break what people think about your agency, Brooke Sellas interviews Q Moldrik.
Guest: Q Moldrik
... Show More
38m 28s
Aug 2024
Designing an Excellent Customer Experience In 3 Stages
Send us a textMost people aren’t talking about customer experience when they think they are. They’re talking about putting out fires, troubleshooting things, solving problems as they arise--all customer service-oriented stuff. While having good customer service is important, it’s ... Show More
45m 50s
May 2023
347: How to start shifting to the career you've always wanted - Author program Q&A 7 (Strategy Skills classics)
<p>For this episode, let's revisit a Strategy Skills classic from a 10 episode program to help our clients and customers measurably, radically transform their careers through The Author Program.</p> <p>How would your career, reputation, and earnings change as a published author?< ... Show More
6m 20s
Apr 2023
339: Is this good for my career at this point in time? Author Program Q&A 1. (Strategy Skills classics)
<p>For this episode, let's revisit a Strategy Skills classic from a 10 episode program to help our clients and customers measurably, radically transform their careers through The Author Program.</p> <p>How would your career, reputation, and earnings change as a published author?< ... Show More
6m 45s
Want to raise your rates? Wait just a sec… When was the last time you reviewed the customer experience you deliver? When you have a stellar client experience, raising your rates won’t turn off clients or potential new clients.
Let’s dive into some of my favorite ways to elevate the client experience. This episode will leave you feeling inspired and ready to ... Show More
<p><a target="_blank" href="https://www.buzzsprout.com/twilio/text_messages/2517440/open_sms">Send us a text</a></p> <p>In this episode of The Advanced Selling Podcast, Bill and Bryan dive into the importance of customer experience beyond the sales process.</p> <p>Bryan sh ... Show More
<p><strong>Grab your FREE copy of "The Complete Guide To Success On Instagram": </strong><a href="https://theethanbridge.gumroad.com/l/The-Complete-Guide-To-Success-OnInstagram" target="_blank">https://theethanbridge.gumroad.com/l/The-Complete-Guide-To-Success-OnInstagram</a></p> ... Show More
