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May 2023
19m 8s

#750: Creating a Stellar Customer Experi...

Bill Caskey and Bryan Neale: B2B Sales Trainers, Business Strategists and L
About this episode

In this episode of The Advanced Selling Podcast, Bill and Bryan dive into the importance of customer experience beyond the sales process.

Bryan shares a nerve-wracking car buying experience, highlighting the significance of every touchpoint a customer encounters. From the initial sales interaction to the onboarding process and beyond, the guys discuss the impact of consistent and thoughtful customer experience.

Tune in to discover how exceptional customer experiences can lead to increased referrals and long-term customer loyalty.

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If you haven't already, make sure you join us in our LinkedIn group: www.advancedsellingpodcast.com/linkedin.

Looking for more sales training like this podcast? Download our FREE audio program, The Ultimate Pre-Game. http://ultimatepregame.com

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