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May 2019
4m 31s

Investing in Customer Experience - Step ...

ERIK J. OLSON & KEVIN DAISEY
About this episode
It is easy to get caught up in your sales process and excited in the moment after meeting with a prospect. That prospect may love your offerings and push for the deal, but that doesn’t always mean they are going to be a good fit. Today on Journey to $100 Million, Kevin shares the third step in his 11 step process on how you can foster growth in your organiz ... Show More
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May 2019
Turning Negativity into a Positive Learning Experience
After a custom software development conference Erik spoke at a good while back, he heard an attendee talking negatively about him afterwards. This was due to the fact that Erik used to not utilize formal contracts for prospects back in the day, and instead just sent proposals to ... Show More
5m 35s
May 2019
Investing in Customer Experience - Step 4: Once Signed, the Real Work Begins
Once you have signed a client, the real work begins! Today on Journey to $100 Million, listen in as Kevin shares the fourth step in his 11 step process on how you can foster growth in your organization through investing in customer experience. You’ve worked your butt off: you’ve ... Show More
5m 51s
May 2019
Burning the Bridge with My Previous Employer: A Lesson Learned
Have you ever had a really bad breakup in business? Have you ever burned a bridge? Today on The Journey to $100 Million Podcast, listen in on an experience Erik had with his previous employer that he still thinks about to this day. Erik was in a situation where he disagreed with ... Show More
6m 12s
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