logo
episode-header-image
May 2019
5m 51s

Investing in Customer Experience - Step ...

ERIK J. OLSON & KEVIN DAISEY
About this episode
Once you have signed a client, the real work begins! Today on Journey to $100 Million, listen in as Kevin shares the fourth step in his 11 step process on how you can foster growth in your organization through investing in customer experience. You’ve worked your butt off: you’ve defined the ideal client, had the first interaction, and have decided to sign ... Show More
Up next
May 2019
Burning the Bridge with My Previous Employer: A Lesson Learned
Have you ever had a really bad breakup in business? Have you ever burned a bridge? Today on The Journey to $100 Million Podcast, listen in on an experience Erik had with his previous employer that he still thinks about to this day. Erik was in a situation where he disagreed with ... Show More
6m 12s
May 2019
Investing in Customer Experience - Step 5: Onboarding New Clients
Onboarding is the one step where you absolutely cannot mess up. If mistakes are made, this new relationship you have just formed can get off to a rocky start. Today on Journey to $100 Million, listen in to Kevin as he shares the fifth step in his 11 step process on how you can fo ... Show More
4m 12s
May 2019
Investing in Customer Experience - Step 6: Exceeding Expectations
After signing a new client, it is not only important to identify what that client's expectations are, but to exceed them. Today on Journey to $100 Million, listen in as Kevin shares the sixth step in his 11 step process on how you can foster growth in your organization through in ... Show More
4m 26s
Recommended Episodes
Apr 15
How An Online Marketer Raised $100M For His Business | Brian Moran
In this episode of The Wealthy Way podcast, I sit down with Brian Moran, the founder of SamCart, an eCommerce platform that helps business owners sell products, maximize profits, and build long-term customer relationships. We dive into Brian's journey, the birth of SamCart, ... Show More
1h 37m
Jul 2024
My 3-Step Book Marketing System
My book Million Dollar Weekend is for aspiring entrepreneurs who dream of starting their own business. I break down the process of starting into simple steps that you can do in just one weekend. The e-book version is on sale July 8-14, 2024 on Amazon, check it out.  In this week' ... Show More
18m 40s
Jan 2025
How He Built a $1M/Day Brand Through Bold Marketing and Innovation | Rudy Mawer | EP 56
In this episode, Rudy Mawer shares his journey from a fitness entrepreneur to a global branding and marketing powerhouse, generating $1 million a day in revenue and managing $300,000 daily ad spends. He discusses the pivotal role of personal branding, the importance of embracing ... Show More
31m 59s
Aug 2024
Got Business Problems? Just Talk to Your Customers | Ep 747
"At the end of the day, your customers are the people you serve and they have all the information you need to make your product better." In this episode, Alex (@AlexHormozi) explains the importance of a direct line of communication to your customers to improve your sales, marketi ... Show More
6m 39s
May 2023
Balance Your Brand Marketing and Lead Generation
With the explosion of martech that provides the opportunity to optimize campaigns with near real-time data, many companies have focused too much on what are their results this month or quarter. But optimal, long-term growth is achieved with a balance of brand and leadgen marketin ... Show More
35m 5s
Sep 2024
Timeless Marketing Principles with Jason Ing, Gusto CMO
90% of buyers choose from their initial shortlist of vendors. How can marketers ensure their brand makes it to that list? This week, Elena, Angela, and Rob are joined by Jason Ing, CMO of Gusto, to discuss timeless marketing principles that work across B2B and B2C. Jason shares i ... Show More
49m 36s
Nov 2024
Digital Marketing Trends and Insights for 2025, with Jay Schwedelson
In this episode of the Digital Marketing Podcast, Daniel is joined by Jay Schwedelson, host of US #1 Marketing Podcast and Founder of Outcome Media and Guru Media Hub.  In the episode, Jay shares with us why being real and showcasing your personality is more critical now than eve ... Show More
30m 57s
May 2024
BONUS! They Ask, You Answer in German by Rene Neubach
They Ask You Answer: Ein Revolutionär Simpler Ansatz Für Mehr Erfolg In Vertrieb Und Marketing, Angepasst An Die Digitalen Konsumenten Von Heute ABOUT THE BOOK This is the German-language edition of the bestseller "They Ask, You Answer: A Revolutionary Approach to Inbound Sales, ... Show More
52m 54s
Sep 2022
#91: Hate Selling? Here’s the Sales Framework You Need
If you’re like most people, you hate being sold to – and you don’t enjoy selling to others, either! But as a small business owner, you have to sell to survive. Selling your products or services shouldn’t feel slimy or nerve-wracking. When you learn our storytelling framework for ... Show More
23m 46s
Aug 2024
534: Before You Spend on Marketing...
You need a Marketing Strategy before you spend on marketing or advertisement for your small business. Show Notes Page: https://www.thehowofbusiness.com/534-before-you-spend-on-marketing/ Henry Lopez, host of The How of Business podcast for small business, shares his tips and guid ... Show More
20m 6s