Jul 30
How to Grow as a Leader: 44 Years at Chick-fil-A - Mark Miller
He couldn't keep a job at Chick-fil-A. Then the founder personally hired him — and 44 years later, he retired as one of the company's top executives. Mark Miller started as a teenager who kept getting laid off, until a strange twist of fate put him face-to-face with Truett Cathy, ... Show More
1h 1m
Jul 27
She Was an Ivy League Lawyer — Until She Became a Felon: Rashmi Airan
She was an Ivy League lawyer with the perfect résumé. Then she became a convicted felon — and says losing her freedom is what finally set her free. Rashmi Airan built a career as an attorney, entrepreneur, and Wall Street banker — until one bad decision, made under pressure to su ... Show More
1h 27m
Jun 2021
Learn the art of negotiation with Chris Voss, FBI’s former chief international hostage and kidnapping negotiator, and author of Never Split the Difference
Want to know what it’s like to negotiate for a person’s life? Want to learn the secrets of great negotiation? Want to find out why a deal can break down with no warning? “The deal-killers are as important as the decision maker”, explains Chris Voss. “We've changed our hostage neg ... Show More
44m 55s
Oct 2023
How to Succeed at Hard Conversations | Chris Voss
In this episode, my guest is Chris Voss, a former Federal Bureau of Investigation (FBI) agent who was the lead negotiator in many high-risk, high-consequence cases. Chris has taught negotiation courses at Harvard and Georgetown Universities and is the author of the book “Never Sp ... Show More
2h 51m
Nov 2025
What Speakers Can Learn from FBI Negotiators – A Masterclass with Chris Voss - 325
Chris Voss was the FBI's lead international hostage negotiator… but these days, he's helping CEOs, speakers, and sales pros negotiate million-pound deals, win high-stakes conversations, and get results — without pushing, pitching, or people-pleasing. In this episode of The Speaki ... Show More
1h 8m
May 2023
Chris Voss: Never Split the Difference
Episode 260 | Empower yourself with practical tools you can use to more effectively negotiate with others during this conversation with former lead international kidnapping negotiator for the FBI, Chris Voss. The author, speaker, and founder of The Black Swan Group shares how to ... Show More
38m 25s
Jun 2025
Chris Voss: The FBI’s #1 Negotiator on Winning Without Saying a Word
<p>In this episode, we revisit a powerful conversation with Chris Voss, former FBI lead hostage negotiator and bestselling author of Never Split the Difference.</p><br><p>In this insightful discussion with Jake and Damian, Chris shares his unique approach to communication, showin ... Show More
56m 12s
Episode: How to Negotiate Like an FBI Agent with Chris Voss, Author of Never Split the Difference
Keywords: negotiation, negotiate, persuasion, influence, leadership, psychology, sales, compassionate curiosity, mindful, mindfulness, emotions, self awareness, emotional intelligence, career, interviews, informational interviews, job search, job readiness, net ... Show More
<p><strong>Negotiation, Business, Relationships, Collaboration, FBI</strong></p> <p> </p> <p><strong>Summary</strong></p> <p> </p> <p><span style="font-weight: 400;">Always be wary of accepting a frame that someone else has set for you. We'll look at that in our Thought of the Da ... Show More
