Yesterday
Carol Tomé: Leading UPS With Head, Heart, and Hands
UPS CEO Carol Tomé believes leadership comes down to three things: head, heart, and hands. In this On Leadership conversation with Jennifer Colosimo, Tomé shares how she guided UPS through the disruption of 2020 while transforming the company into a customer-first, innovation-dri ... Show More
34m 58s
May 5
Julia Dhar: Why Change Fails—and How Leaders Fix It
Most change efforts fail not because people resist change, but because leaders misunderstand how change actually works. Julia Dhar, behavioral scientist and BCG managing director, explains why 75% of transformations fall short—and what leaders can do differently. She introduces t ... Show More
39m 9s
Apr 28
Joe Atkinson: Leading AI Transformation Without Leaving People Behind
AI transformation is moving faster than any prior technology shift, but Joe Atkinson argues the real challenge isn’t technical—it’s human. Drawing on his experience leading AI strategy at PwC, Atkinson explains why empathy, listening, and clarity are now core leadership capabilit ... Show More
31m 17s
Jan 2025
THE ONE THING | Chris Voss: The Art of Negotiation
This segment is called, The One Thing...If you asked me what's the one thing you should learn from negotiation boss, Chris Voss, it's this: Splitting the difference is actually terrible negotiation advice.Conventional business wisdom about finding win-win solutions and meeting in ... Show More
1h 15m
Jun 2025
Chris Voss: The FBI’s #1 Negotiator on Winning Without Saying a Word
<p>In this episode, we revisit a powerful conversation with Chris Voss, former FBI lead hostage negotiator and bestselling author of Never Split the Difference.</p><br><p>In this insightful discussion with Jake and Damian, Chris shares his unique approach to communication, showin ... Show More
56m 12s
Feb 2025
E077 - FBI Negotiator Reveals How To Read Anyone In 32 Seconds | Chris Voss
<p><strong>Negotiation</strong> is often depicted in movies as tense, dramatic showdowns, won through aggressive tactics and mind games. But <strong>Chris Voss</strong>, former FBI hostage negotiator and author of <em>Never Split the Difference</em>, joins us to dispel these myth ... Show More
1h 21m
Aug 2024
Chris Voss: #1 Secret Formula FBI Negotiators Use To Always Get What They Want & 4 Ways to Apply These Tactics to Your Life
<p>What's a simple negotiation trick you can try today?</p> <p>How can you get better at persuading others?</p> <p>Today, Jay welcomes former FBI lead international kidnapping negotiator and author of "Never Split the Difference", Chris Voss. He is renowned for his innovative neg ... Show More
1h 39m
Sep 2024
Negotiation Expert: You’re LOSING Because You Can’t Communicate (ft. Chris Voss)
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In this exciting ... Show More
1h 48m
Aug 2024
How to Negotiate the RIGHT Way with Chris Voss
Master the Art of Negotiation with FBI Hostage Negotiator, Chris Voss! This week, I’m incredibly excited to bring you an episode that’s all about mastering one of the most crucial skills you can have – negotiation. And who better to learn from than the legendary Chris Voss, a for ... Show More
57m 20s
Episode 260 | Empower yourself with practical tools you can use to more effectively negotiate with others during this conversation with former lead international kidnapping negotiator for the FBI, Chris Voss. The author, speaker, and founder of The Black Swan Group shares how to most effectively leverage your knowledge and expertise when working with other ... Show More
<p><strong>Negotiation, Business, Relationships, Collaboration, FBI</strong></p> <p> </p> <p><strong>Summary</strong></p> <p> </p> <p><span style="font-weight: 400;">Always be wary of accepting a frame that someone else has set for you. We'll look at that in our Thought of the Da ... Show More
