Episode 260 | Empower yourself with practical tools you can use to more effectively negotiate with others during this conversation with former lead international kidnapping negotiator for the FBI, Chris Voss. The author, speaker, and founder of The Black Swan Group shares how to most effectively leverage your knowledge and expertise when working with other ... Show More
Sep 24
Chris Voss: Empathy, Understanding, and Leading Through Change
When leaders roll out change, they often push harder on the message instead of pausing to understand why people are resisting. In this episode, Chris Voss—former FBI hostage negotiator and author of Never Split the Difference—returns to On Leadership to explore how empathy and un ... Show More
32m 46s
Sep 8
Neil Hoyne: Data, AI, and the Human Side of Strategy
When every leader is being told to “have an AI strategy,” where do you actually start? Neil Hoyne—Google’s Chief Strategist and author of Converted—joins Jennifer Colosimo to reframe the conversation around what really drives growth. Drawing on two decades in rooms with CEOs, boa ... Show More
39m 53s
Aug 25
Kat Cole: Growth, Disruption, and the Habits of Extraordinary Leaders
How do you lead through constant disruption without losing sight of people, purpose, or performance? In this episode, Kat Cole—CEO of AG1, former president of Cinnabon, and longtime operator and investor—joins Jennifer Colosimo to share the pivotal moments that shaped her philoso ... Show More
39m 25s
Nov 2025
What Speakers Can Learn from FBI Negotiators – A Masterclass with Chris Voss - 325
Chris Voss was the FBI's lead international hostage negotiator… but these days, he's helping CEOs, speakers, and sales pros negotiate million-pound deals, win high-stakes conversations, and get results — without pushing, pitching, or people-pleasing. In this episode of The Speaki ... Show More
1h 8m
Aug 2022
FBI Negotiator: “No” Is Your Most Powerful Word | Chris Voss
<p>Chris Voss is known as “The Master Negotiator”, a title earned throughout his time serving as the lead Crisis Negotiator for the New York City Division of the FBI, and then as the lead international kidnapping negotiator for the FBI. In 2008, Chris founded <a href="https://www ... Show More
1h 35m
Jun 2025
Chris Voss: The FBI’s #1 Negotiator on Winning Without Saying a Word
<p>In this episode, we revisit a powerful conversation with Chris Voss, former FBI lead hostage negotiator and bestselling author of Never Split the Difference.</p><br><p>In this insightful discussion with Jake and Damian, Chris shares his unique approach to communication, showin ... Show More
56m 12s
Feb 2020
Chris Voss
Chris Voss is an American businessman, author, and professor. Voss is a former FBI hostage negotiator, the CEO of The Black Swan Group Ltd, and co-author of the book, Never Split the Difference. Chris sits down with the Armchair Expert to discuss his time as a hostage negotiator, ... Show More
1h 33m
Jul 2023
248 - Mastering Negotiation — with Chris Voss
Chris Voss is a former FBI lead kidnapping negotiator, bestselling author of Never Split The Difference, and founder and CEO of The Black Swan Group; a negotiation, training, coaching, and consulting organization that teaches people how to achieve better outcomes in high-stakes c ... Show More
59m 50s
Dec 2020
Chris Voss - Former FBI Hostage Negotiator, Co-Author, Never Split the Difference
Chris Voss was the lead international kidnapping negotiator for the FBI and during his 24-year tenure in the Bureau, he was trained in the art of negotiation by the FBI, Scotland Yard, and Harvard Law School. Before then, he had served as the lead crisis negotiator for the New Yo ... Show More
40m 29s
<p><strong>Negotiation, Business, Relationships, Collaboration, FBI</strong></p> <p> </p> <p><strong>Summary</strong></p> <p> </p> <p><span style="font-weight: 400;">Always be wary of accepting a frame that someone else has set for you. We'll look at that in our Thought of the Da ... Show More
