logo
episode-header-image
Feb 2020
43m 51s

How to get Great Customer Service (Besti...

iHeartPodcasts
About this episode
tail spinning
Up next
Oct 9
Friday Flight - Faltering Friendships, Super Intelligence for Savers, & Birthdayzillas #1203
Time for a Friday Flight- our little sampling of the week’s best financial news and what it means for your personal finances. There are a lot of headlines out there, but we boil them down to specific takeaways that will allow you to kick off the weekend informed and help you to g ... Show More
46m 51s
Oct 7
Scoring the Most Financial Aid for College w/ Phillip Levine #1202
The economics of higher education are pretty messed up and colleges know it. Sure, we're sometimes our own worst enemies when it comes to spending. But the pricing system itself seems almost designed to confuse: opaque, inconsistent, and nearly impossible to decode from the outsi ... Show More
55m 40s
Oct 5
Ask HTM - Getting Political, Paying for Hot Stock Tips, & Fixing an Old Toyota #1201
We’re kicking off the week by answering your listener questions! And if you have a question that you’d like for us to answer on the show, we’d love for you to submit your own via HowToMoney.com/ask , send us your voice memo. Regardless of how random or bizarre you might think it ... Show More
52m 52s
Recommended Episodes
Nov 2019
Customer Service Stories To Learn From - SCCMH Podcast 45
Jim (http://www.thejimedwardsmethod.com) and Stew discuss decades of customer service issues (good and bad) as well as the most current ones of the book launch of Copywriting Secrets https://copywritingsecrets.com. There is a fine line between doing too much customer service and ... Show More
37m 12s
Feb 2013
Skills 360 – How to Get Good Customer Service 1
In this Business English Skills 360 lesson, we take a look at how to get good customer service. 
5m 58s
Mar 2024
Getting Inside The Head Of Your Customers
<p>You care deeply about your customers, clients and even prospective customers and clients. You know you have the solution to some of their biggest problems, but getting them to understand and believe that can be a difficult task at times.</p> <p>In this episode, Bill Glazer wal ... Show More
46m 10s
Mar 2022
How to talk to customer service – and actually get what you want
Asking to speak to the manager isn't going to get the results you want. In this episode, negotiation consultant Craig dos Santos gives tips on how to make a customer service representative your collaborator instead of your enemy.See pcm.adswizz.com for information about our colle ... Show More
16m 20s
Jul 2018
”How to serve caviar when your customers are satisfied with cheese & crackers." --and why you aren't making as much money as you want..." | Ep 66
"They don't love their customers." Today, Alex (@AlexHormozi) discusses the importance of having a game outside of just making money and how deeply caring for your customers can lead to success in business. The concept of "weapons-grade compassion" is introduced as a way to win i ... Show More
15 m
Apr 2023
379 - It’s Not Personal, It’s Business
In this episode, the guys discuss taking responsibility in business & personal situations. 17:25 - Paying the full price for quality services gives you great results. People are more apt to do phenomenal work when you take care of them financially. 25:08 - “Decisions are made all ... Show More
1h 3m
Jan 2021
Providing The Best Customer Experience With Maddy Martin
Above any product or service, people usually value customer experience the most. Even with great offers, they will probably look for better prospects if their questions or concerns are not entertained. With that in mind, entrepreneurs look into two areas for better customer reten ... Show More
39m 53s
Feb 2024
Showing Up For Your Customers - Small Business Customer Service feat. FreshPrintsofSF
<p>The lifeblood of a small business is its customers. Going the extra mile to provide easy payment methods and clear communication can mean the difference between a couple of sales, and a couple hundred. Jannese and Austin discuss what they love to encounter as customers patroni ... Show More
32m 58s
Aug 2024
The Key to Boosting Your Business and Creating Clients for Life
Are you confusing customer service with customer experience? Right now, you might be wondering, “Huh? What’s the difference?” Customer service is reactive; it’s all about handling problems as they arise. But an incredible customer experience is a thoughtfully designed journey thr ... Show More
21m 14s