How to talk to customer service – and ac...

Oftentimes, it's easier to scroll through our phones than do some squats. So what can we do to motivate ourselves to pick movement? In this episode of Life Kit, we speak with clinical psychologist Diana Hill and movement specialist Katy Bowman about how to retrain your brain to c ... Show More

In this episode of Life Kit, reporter Andee Tagle talks to entomologist Sammy Ramsey and environmental health professor Brian Byrd about why some people get bitten more than others, which ingredients to seek in bug repellents and what you can do to protect yourself against those ... Show More

Play isn't just for kids. Research shows it can help you adapt to difficult circumstances, collaborate better and problem-solve. In this episode, play researchers and enthusiasts share the benefits of playtime at any age and how you can bring more play into your life. This episod ... Show More

In this Retain: The Customer Retention Podcast episode, Lauren DeSouza speaks with Adam Toporek, Customer Service Expert at CTS Service Solutions. Together they delve into how to become the customer’s hero; how to respond to negative and positive emotions of the customer; and unp ... Show More

In today's episode, Andy answers your questions on the best way to prepare for a public speaking event, how to communicate effectively with your clientele, and the most important thing to understand when trying to attract the right customers to your business. 

What makes you stand out from any other consulting businesses? How can you increase the value of your business? In this episode, Tony Velasquez, the CEO of Angelus Advisors, brings his wisdom on what makes a true consulting business and how consultants can build one instead of si ... Show More

To enhance your #NegotiatingSalary needs for that next #SalaryRaise, listen to this podcast. It’s filled with #negotiation information you can use to prepare for your next #SalaryNegotiation Remember, you’re always negotiating! For more free tips on how you can become a better ne ... Show More

Lauren is joined by Adrian Swinscoe, a customer experience consultant and advisor who has been growing and developing customer-focused businesses for over 20 years. Adrian helps companies deliver better customer service and customer experiences in two ways; the first is through a ... Show More

Request A Customized Workshop For Your Company The Negotiate Anything podcast has released a new Highlight Reel on preparing for difficult conversations. preparation is key when it comes to any type of negotiation, and this episode provides helpful tips and advice on mastering ne ... Show More

This is episode 621. Read the complete transcript on the Sales Game Changers Podcast website. Purchase Fred Diamond's new best-sellers Love, Hope, Lyme: What Family Members, Partners, and Friends Who Love a Chronic Lyme Survivor Need to Know and Insights for Sales Game Changers n ... Show More

Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/ In this insightful episode of "Negotiate Anything," host Kwame Christian welcomes Simon Dowling, a seasoned facilitator and former lawyer from Melbourne, Australia, wh ... Show More

In today's episode, Andy answers your questions on how to raise the maturity level of your employees to allot them more responsibilities, how to handle a recommendation gone wrong with one of your clients, and what's the importance of marketing in a digital age to attract new cus ... Show More

Consumers are an essential part of any consulting business. Ensuring they have the best customer journey will help you keep going and growing. How do you consistently deliver an excellent experience to them when they get your services? In this episode, Michael Zipursky welcomes G ... Show More