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Nov 2019
37m 12s

Customer Service Stories To Learn From -...

SALES COPYWRITING AND CONTENT MARKETING HACKS
About this episode
Jim (http://www.thejimedwardsmethod.com) and Stew discuss decades of customer service issues (good and bad) as well as the most current ones of the book launch of Copywriting Secrets https://copywritingsecrets.com. There is a fine line between doing too much customer service and just refunding people for their money. Learn where the line is. But also tak ... Show More
Up next
Oct 21
Episode 323: "Chat GPT Can't Give You an Answer to Questions You Do Not Even Know to Ask" - Jim Edwards
Jim Edwards and Stew Smith discuss the after action lessons learned from a recent book launch and get on the topic of offering coaching programs to differentiate yourself from AI. The quote below was created by Jim:"Chat GPT Can't Give You an Answer to Questions You Do Not Even K ... Show More
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Oct 21
Episode 322: The Launch Checklist: What You Actually Need Done Before Pressing Go
Jim Edwards (https://www.copyandcontent.ai) says, “A deadline without consequences is just a suggestion wearing a watch.” Check out the GO Test Before you press go, ask five questions:1. Is the close date set? 2. Is every major content and communication piece scheduled? 3. Is the ... Show More
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Sep 23
Episode 321: A Great One-Time Offer Does Not Sell More. It Removes the Next Problem
Copy and Content coach Jim Edwards shows why a great OTO does not repair a broken first offer. It accelerates the purchase process. Most OTOs don't create the Next-Pressure / Problem & Solution PrincipleEvery meaningful purchase creates a new kind of pressure… or a new problem to ... Show More
55m 38s
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