Jim (http://www.thejimedwardsmethod.com) and Stew discuss decades of customer service issues (good and bad) as well as the most current ones of the book launch of Copywriting Secrets https://copywritingsecrets.com.
There is a fine line between doing too much customer service and just refunding people for their money. Learn where the line is. But also tak ... Show More
May 2025
Keeping customers happy and loyal
Tom and Neil discuss the good, the bad and the ugly of dealing with clients and customers. They're joined by: Vishal Menon, founder of Fireflies ME, Charles Dersahakian, Managing Partner at CVML Riyaz Sutterwala, CEO and founder of View Emirates Sports ClubSee omnystudio.com/list ... Show More
32m 14s