"Satisfying customer needs better than the competitors in your market" is the key to launching high-growth products and the key to your success as a product manager. But, what is a customer need? Who is your real competition? What does it mean to be "satisfied?" And, by the way, what is a market?
In this talk a Growth Partner at thrv, Ja ... Show More
Jun 25
Shopify VP of Product on How to Build AI-First Products | Glen Coates | E269
In this episode, Carlos Gonzalez de Villaumbrosia interviews Glen Coates, Vice President of Product at Shopify.Shopify is one of the world’s leading commerce platforms, powering millions of businesses and helping entrepreneurs sell online and offline with ease. Since launching in ... Show More
56m 48s
Jun 4
Warner Music President on Transforming Tech from Cost Center to Revenue Generator | Ariel Bardin | E268
In this episode, Carlos Gonzalez de Villaumbrosia sits down with Ariel Ban, President of Technology at Warner Music Group, live from the ProductCon stage. Warner Music Group, home to some of the world’s most iconic artists, is undergoing a bold transformation under Ariel’s leader ... Show More
26m 2s
May 14
Roblox CPO on 10 Counterintuitive Principles for Building Software Products | Manuel Bronstein | E267
In this episode, Carlos Gonzalez de Villaumbrosia interviews Manuel Bronstein, Chief Product Officer at Roblox. Roblox is not just a video game—it's a platform that enables people to play, create, and build businesses in immersive virtual worlds. With over 85 million daily active ... Show More
55m 35s
Jan 2021
How to Build a High-Value Customer Experience Products with Conga SVP, Eric Carrasquilla
As the Senior Vice President of Product for Conga, Eric Carrasquilla knows two things: No. 1 products can fundamentally change the workflow of any business. And No. 2, more times than not, customers will tell you what they need, even if they don’t necessarily know how to describe ... Show More
48m 58s
Jun 2021
Developing for Intent: How Conversational A.I. is Helping Brands Make Meaningful Connections with Consumers
Is chat support helpful or annoying? To me, it’s both.
It’s helpful because it’s the way I prefer to be helped. It’s asynchronous, it allows for multitasking, and it can be done anywhere. But, it’s also annoying. It sucks when you type something in and your customer service agen ... Show More
44m 50s
Mar 2024
How To Find Your First Customers
You've built a product, but how do you take it to market? And who even wants it? To answer that, we've set up a unique call between an entrepreneur and an expert. Birna Dröfn Birgisdóttir built a brainstorming tool called Bulby, and is now ready to take it to market — but isn't s ... Show More
34m 3s
Aug 2024
Designing an Excellent Customer Experience In 3 Stages
Send us a textMost people aren’t talking about customer experience when they think they are. They’re talking about putting out fires, troubleshooting things, solving problems as they arise--all customer service-oriented stuff. While having good customer service is important, it’s ... Show More
45m 50s
Sep 2022
Customer-led growth | Georgiana Laudi (Forget The Funnel)
Georgiana Laudi is the co-founder and CEO of a consulting agency called Forget The Funnel, where she helps SaaS companies scale and improve conversion rates through customer-led growth. She’s also a marketing and growth advisor to companies like MarketerHire, SparkToro, and Sprou ... Show More
1h 6m
Jul 2024
Want Easier Sales and More Conversions? Add a Pre-Client Education Process
Send us a textImagine spending a half hour (or longer) on a sales call with someone. And as you wrap it up, you’re hoping they’ll say yes to your product, program, or service.But instead, they tell you they’re not ready. Or they can’t afford it. Or the timing is off, and can they ... Show More
48m 32s
Feb 2022
Getting the Scoop on Your Competitors with Erica Jenkins, CPO, Crayon
Top athletes duke it out to outperform their opponents; usually only winning by a slim margin. That margin is what matters, and part of having a competitive edge means having high-value information on what your competitors are doing. Crayon offers competitive intelligence and pro ... Show More
40m 52s
Nov 2023
Von 0 auf Kunde im B2B SaaS: starte mit dieser bewährten Formel - R.I.P. Feature Function Shotgun Teil 2 (147)
Alle reden vom Vertriebsprozess. Blödsinn. Tatsächlich ist es ein Einkaufsprozess.
Jedenfalls, wenn du wirklich vom Kunden her denken möchtest. Ganz einfach: Laufe in den Schuhen deines Kunden. Doch was heißt das eigentlich?
Es braucht das richtige Mindset, um diesen Perspektivwe ... Show More
37m 42s