Joe Bradley, Chief Scientist at LivePerson, explains the intricacies of conversational A.I. and how data and analytics are helping brands make meaningful connections with consumers.
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Nov 20
How to Maximize ROI on AI in 2026
<p>The promise of agentic AI has been massive, autonomous systems that act, reason, and make business decisions, but most enterprises are still struggling to see results.</p><p>In this episode, host Chris Brandt sits down with Sumeet Arora, Chief Product Officer at Teradata, to u ... Show More
59m 51s
Nov 6
90% of AI Demos Fail. Here’s How to Build One that Won’t
<p>If you’ve ever shipped an AI feature that looked great in testing — only to watch it behave unpredictably in production — you’re not alone.</p><p>In this episode of IT Visionaries, host Chris Brandt talks with Lawrence Jones, Founding Engineer at incident.io, about the critica ... Show More
59m 22s
Oct 31
The Future of Procurement: Real-Time Supply Chain Intelligence
<p>Every product a company ships depends on thousands of tiny decisions happening deep inside the supply chain. But most organizations are still making those decisions using stale spreadsheets, fragmented systems, and guesswork.</p><p>In this episode, we explore how AI-driven pro ... Show More
53m 20s
Mar 2024
2823: RingCentral: The Human Touch in AI-Powered Customer Service
Have you ever hung up after a customer service call, feeling more frustrated than when you dialed in? In today's episode, we delve into customer service, where dissatisfaction seems to be the norm rather than the exception. With a staggering 97% of people reporting poor interacti ... Show More
34m 34s
Oct 2021
Finding Alignment Between Vision, Perception and Business Needs Using Data with Kevin Tate, CMO of Clearbit
<p>On the show we hear over and over again that marketing and sales need to find alignment and that data needs to be a big part of that. <a href="https://www.linkedin.com/in/kevin-tate/">Kevin Tate</a> is the CMO of <a href="https://clearbit.com/">Clearbit</a>, a company that is ... Show More
41m 32s
May 2017
Building High-Growth Products with Jobs-to-be-Done
"Satisfying customer needs better than the competitors in your market" is the key to launching high-growth products and the key to your success as a product manager. But, what is a customer need? Who is your real competition? What does it mean to be "satisfied?" And, by the way, ... Show More
1h 16m
Mar 2024
375. AI That Understands People: Blending Tech and Behavioral Science
<p dir="ltr">In episode 375 of The Brainy Business podcast, Yves Boudreau, head of technical sales at Google Cloud, provides valuable insights into the intersection of generative AI, language models, and behavioral science in business. Yves, with a background in technology and a ... Show More
54m 25s