Joe Bradley, Chief Scientist at LivePerson, explains the intricacies of conversational A.I. and how data and analytics are helping brands make meaningful connections with consumers.
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Jan 22
Why AI Can’t See Most of the Web (Explained by the Founder Building the Fix)
Most leaders assume AI and search already see the whole internet. In reality, they all operate on the same tiny slice of the web.In this episode of IT Visionaries, host Chris Brandt sits down with Sudheesh Nair, Co-Founder and CEO of TinyFish and former CEO of ThoughtSpot, to unp ... Show More
1h 2m
Jan 8
Your Company Is Sitting on a Data Goldmine (Here’s How to Unlock It)
Most organizations are sitting on mountains of documents, PDFs, emails, and images they still cannot fully search, organize, or understand.In this episode of IT Visionaries, host Chris Brandt sits down with Tim McIntire, CTO of Hyland, to unpack why unstructured data is still one ... Show More
33m 54s
Dec 18
When AI Pretends to Be Your CEO: How Companies Stay Secure
If your business relies on video calls, messaging apps, or mobile devices, you are at risk for a new kind of attack.In this episode of IT Visionaries, host Chris Brandt sits down with Christine Gadsby, Chief Security Officer at BlackBerry, to explore how AI, deepfakes, and weaken ... Show More
1 h
Mar 2024
2823: RingCentral: The Human Touch in AI-Powered Customer Service
Have you ever hung up after a customer service call, feeling more frustrated than when you dialed in? In today's episode, we delve into customer service, where dissatisfaction seems to be the norm rather than the exception. With a staggering 97% of people reporting poor interacti ... Show More
34m 34s
Oct 2021
Finding Alignment Between Vision, Perception and Business Needs Using Data with Kevin Tate, CMO of Clearbit
<p>On the show we hear over and over again that marketing and sales need to find alignment and that data needs to be a big part of that. <a href="https://www.linkedin.com/in/kevin-tate/">Kevin Tate</a> is the CMO of <a href="https://clearbit.com/">Clearbit</a>, a company that is ... Show More
41m 32s
Mar 2024
375. AI That Understands People: Blending Tech and Behavioral Science
<p dir="ltr">In episode 375 of The Brainy Business podcast, Yves Boudreau, head of technical sales at Google Cloud, provides valuable insights into the intersection of generative AI, language models, and behavioral science in business. Yves, with a background in technology and a ... Show More
54m 25s