Chris Voss is an American businessman, author, and professor. Voss is a former FBI hostage negotiator, the CEO of The Black Swan Group Ltd, and co-author of the book, Never Split the Difference. Chris sits down with the Armchair Expert to discuss his time as a hostage negotiator, what drove him to law enforcement and the benefits of de-escalation. Dax wonder ... Show More
Today
Dave Eggers (writer and publisher)
Dave Eggers (Contrapposto, The Circle, and A Heartbreaking Work of Staggering Genius) is a bestselling author, founder of McSweeney’s, and Pulitzer Prize finalist. Dave joins the Armchair Expert to discuss the strange family lore behind McSweeney’s, growing up in John Hughes-era ... Show More
2h 3m
May 2023
Chris Voss: Never Split the Difference
Episode 260 | Empower yourself with practical tools you can use to more effectively negotiate with others during this conversation with former lead international kidnapping negotiator for the FBI, Chris Voss. The author, speaker, and founder of The Black Swan Group shares how to ... Show More
38m 25s
Dec 2020
Chris Voss - Former FBI Hostage Negotiator, Co-Author, Never Split the Difference
Chris Voss was the lead international kidnapping negotiator for the FBI and during his 24-year tenure in the Bureau, he was trained in the art of negotiation by the FBI, Scotland Yard, and Harvard Law School. Before then, he had served as the lead crisis negotiator for the New Yo ... Show More
40m 29s
Oct 2020
How To Negotiate Like An FBI Agent - Chris Voss - #237
Chris Voss is the Ex Lead International Kidnapping Negotiator for the FBI, a CEO & author. Chris is someone who has negotiated under the highest imaginable pressure with kidnappers, bank robbers and terrorists. Expect to learn the single most powerful phrase in communication, how ... Show More
1h 3m
Jun 2025
Chris Voss: The FBI’s #1 Negotiator on Winning Without Saying a Word
<p>In this episode, we revisit a powerful conversation with Chris Voss, former FBI lead hostage negotiator and bestselling author of Never Split the Difference.</p><br><p>In this insightful discussion with Jake and Damian, Chris shares his unique approach to communication, showin ... Show More
56m 12s
Jun 2021
Learn the art of negotiation with Chris Voss, FBI’s former chief international hostage and kidnapping negotiator, and author of Never Split the Difference
Want to know what it’s like to negotiate for a person’s life? Want to learn the secrets of great negotiation? Want to find out why a deal can break down with no warning? “The deal-killers are as important as the decision maker”, explains Chris Voss. “We've changed our hostage neg ... Show More
44m 55s