logo
episode-header-image
Sep 2025
22m 58s

Dealing with Difficult People (successfu...

Karen Laos
About this episode
We’ve all had that person in our life we experience as difficult, and it can be extremely frustrating! Listen for Karen’s recent real-life example of someone that triggered her and what to do about it! You’ll get tips on how to successfully deal with difficult people so you can walk away with even stronger relationships versus avoiding them. 
Up next
Feb 25
Self-Trust: The Secret to Commanding Any Room
You can be experienced, prepared, and highly capable—and still find yourself second-guessing your decisions, replaying conversations, or looking to others for validation. In this episode, we unpack what self-trust really is, why so many accomplished leaders struggle with it, and ... Show More
17m 33s
Feb 11
Why Smart Women Still Shrink in High-Stakes Rooms and How to Stop
You can be smart, experienced, and successful—and still find yourself shrinking in high-stakes conversations. In this episode, we unpack why this happens to so many accomplished women and why it has little to do with competence. You’ll learn the subtle communication habits that q ... Show More
20m 59s
Jan 28
What Confident Leaders Do Before They Speak
In this episode, Karen shares 6 tips on what confident leaders do before they speak and how you can, too. These are things to do before even walking in the room to present or have a conversation.Learn how Karen’s failure in one of her first corporate training presentations was th ... Show More
16m 16s
Recommended Episodes
Oct 2024
Empowering Employees to Confront Toxic Behavior with Catherine Mattice
Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/ In this insightful episode of Negotiate Anything, host Kwame Christian sits down with Catherine Mattice, founder of Civility Partners, to delve into practical soluti ... Show More
38m 48s
Jan 2025
Scripts for difficult conversations: Giving hard feedback, navigating defensiveness, the three questions you should end every meeting with, more | Alisa Cohn (executive coach)
<p><strong>Alisa Cohn</strong> is an executive coach who has worked with C-suite executives at startups like Venmo, Etsy, Wirecutter, and DraftKings, and Fortune 500 companies like Microsoft, Google, Pfizer, Dell, and IBM. Inc. Magazine named Alisa one of the top 100 leadership s ... Show More
1h 23m
May 2024
How Introverted Leaders Succeed in Extroverted Environments with Patience Ogunbona
Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/ In this enriching episode of "Negotiate Anything," host Kwame Christian is joined by Patience Ogunbona, an expert in helping introverted women thrive in an extroverte ... Show More
27m 15s
Nov 2022
Difficult Conversations and How to Discuss What Matters Most | Human Behavior | YAPClassic
"Hey, we need to talk..." -- if these words scare you, trust that you're not alone! Whether we’re dealing with an underperforming employee, upset with our spouse, or facing issues with a difficult client, we attempt to avoid difficult conversations every day. Healthy relationship ... Show More
50m 45s
Feb 2025
217. Silence Your Inner Critic: How to Stop Caring What Others Think (Without Burning Professional Bridges)
<p class="MsoNormal"><span style= "font-size: 12pt; line-height: 110%; font-family: Calibri, sans-serif;"> Are you tired of holding back in meetings, second-guessing your decisions, or letting the fear of judgment keep you from sharing your brilliant ideas? In this value-packed e ... Show More
21m 21s
Nov 2024
206. From Fearful to Fierce: How to Build Unshakable Self-Belief
<p class="MsoNormal"><span style= "font-size: 12pt; line-height: 115%; font-family: Calibri, sans-serif;"> In today's episode we tackle the habit of seeking approval. We all know the relief and reassurance that come with a pat on the back from a boss, client, or friend. But when ... Show More
12m 59s
Aug 2025
Group Negotiation Secrets: How to Lead Without Losing Control
In this episode, Kwame Christian sits down with Colin M. Fisher, author of The Collective Edge: Unlocking the Secret Power of Groups, to explore the hidden psychology of group dynamics. From the dinner table to the boardroom, every group is a negotiation — balancing individual go ... Show More
1h 4m
Jul 2024
Handling Toxic Coworkers with Tessa West
In this insightful episode of "Negotiate Anything," host Kwame Christian, Esq., M.A., sits down with Tessa West, a psychology professor at NYU, to delve into the complexities of workplace dynamics and negotiation. Tessa brings decades of research on uncomfortable conversations to ... Show More
44m 3s
Jun 2025
From Extreme Introvert to TEDx Speaker Coach CEO | Juanita Wheeler's Personal Brand Blueprint
Juanita Wheeler is the CEO and Head of Speaker Coaching at TEDx Brisbane and founder of Full & Frank, where she helps coaches, consultants, entrepreneurs, and agency owners who struggle with fear of public speaking and audience engagement to confidently communicate their ideas, g ... Show More
44m 6s
May 2025
Communication Expert Vinh Giang: Why You Keep Getting Interrupted (How to Use Your Voice So People ACTUALLY Listen)
Do you feel like people often cut you off when you're talking? When was the last time someone really listened to you? Today, Jay sits down with international keynote speaker and communication coach Vinh Giang for an inspiring conversation about building real confidence and findin ... Show More
1h 46m