This isn’t theory—this is negotiation at the highest level.
In this gripping episode, FBI negotiator Melissa Fortunato reveals the real tactics used in hostage crises—and how you can apply them to your toughest conversations at work and at home. From infiltrating criminal organizations undercover to de-escalating a 15-hour standoff, Melissa shares raw, be ... Show More
Aug 21
The Skill AI Can’t Replace — Reading the Room (Bonnie Hammer)
AI can write, edit, even cast—but it still can’t do what made TV legend Bonnie Hammer unstoppable: read the room. In this candid conversation with Kwame Christian, Bonnie unpacks the human meta‑skill behind great leadership and negotiation—reading people and context in real time— ... Show More
59m 40s
Aug 14
Stop Playing Nice: Make an Enemy, Build a Brand
Be nice, be invisible—brand leaders pick a strategic enemy and own the category. Buy the book The Strategic Enemy - How To Build & Position a Brand Worth Fighting For. By Laura Ries In this episode, branding strategist Laura Ries (daughter of positioning pioneer Al Ries) breaks ... Show More
52m 48s
Aug 2024
How to Negotiate the RIGHT Way with Chris Voss
Master the Art of Negotiation with FBI Hostage Negotiator, Chris Voss!
This week, I’m incredibly excited to bring you an episode that’s all about mastering one of the most crucial skills you can have – negotiation. And who better to learn from than the legendary Chris Voss, a for ... Show More
59m 20s
Aug 2024
Chris Voss: #1 Secret Formula FBI Negotiators Use To Always Get What They Want & 4 Ways to Apply These Tactics to Your Life
What's a simple negotiation trick you can try today? How can you get better at persuading others? Today, Jay welcomes former FBI lead international kidnapping negotiator and author of "Never Split the Difference", Chris Voss. He is renowned for his innovative negotiation strategi ... Show More
1h 39m
Feb 2025
E077 - FBI Negotiator Reveals How To Read Anyone In 32 Seconds | Chris Voss
Negotiation is often depicted in movies as tense, dramatic showdowns, won through aggressive tactics and mind games. But Chris Voss, former FBI hostage negotiator and author of Never Split the Difference, joins us to dispel these myths and reveal what truly works.Real negotiation ... Show More
1h 21m
Aug 7
#83 Negotiation Expert: Stop Arguing, Start Winning | Kwame Christian
Join host Codie Sanchez as she delves into the art of communication and negotiation with Kwame Christian, a seasoned lawyer, mediator, and negotiation expert. Kwame offers invaluable insights on staying calm during arguments, avoiding common pitfalls in negotiation, and the impor ... Show More
1h 1m
Jul 30
7 FBI Negotiation Secrets to Outsmart Narcissists, Liars & Manipulators | Chris Voss
Lisa Bilyeu sits down with former FBI hostage negotiator, Chris Voss, a man who’s spent decades navigating the minds of some of the most dangerous and manipulative people on the planet—including terrorists, criminals, narcissists, and psychopaths. In this incredibly insightful co ... Show More
56m 19s
Jul 2024
Two FBI Negotiation Tactics That Will Increase Your Close Rate | Chip Massey & Adele Gambardella - 1813
Have you ever wondered how FBI agents can get suspects to tell them everything within seconds? Those tactics they’re using can be surprisingly practical in your sales game. In this episode, I invite two exceptional guests, Adele Gambardella, and Chip Massey, to share their unique ... Show More
29m 34s