In this episode we are joined by Dana Caspersen, TedX speaker and author of "Conflict is an Opportunity," who reveals how to:
Shift from blame to collaborative solutions.
Cultivate curiosity and active listening.
Make requests, not demands, for buy-in.
Avoid the high cost of conflict avoidance.
Build strategic capacity through conscious decision-making.
Key ... Show More
Oct 16
Michael Dell Put a Glass Wall Between Himself and His COO. Here's Why It Worked
Nate Bennett has spent twenty years studying the COO role. His book Riding Shotgun: The Role of the COO, co-written with Stephen Miles, is now in its third edition from Stanford Business Books. In this conversation: why the right question is what makes a great CEO and COO pair, n ... Show More
26m 31s
Oct 7
How to Scale a Service Business to 2,500 People | Jim Weiss | Strategy & Leadership Podcast
Jim Weiss built Real Chemistry from one person to 2,500 employees by refusing to do marketing work that didn't move a number the client's CEO cared about. Media impressions were never the measure. Patients on therapy, revenue and stock price were. Jim is the founder and chairman ... Show More
25m 52s
Jun 2025
The rewards of healthy conflict (w/ Master Fixer Amanda Ripley)
Most of us try to avoid conflict, particularly at work. But when done right, conflict can be a tool to strengthen interpersonal bonds and generate better results. In this episode, Anne and Frances team up with Amanda Ripley, global conflict journalist and author of the bestsellin ... Show More
45m 21s
Jun 2023
Conflict Management: Building Rapport and Staying Composed with Daniela De Gregorio
Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/
In this episode, Daniela De Gregorio, CFI, Mediator, Negotiator, Arbitrator, discusses how to build rapport, maintain composure, and get through your most intense con ... Show More
31m 33s
Aug 2025
Episode 29 Conflict Resolution Tips for Life and Work
<p>Conflict touches every aspect of our lives, from boardroom disagreements to family dinner table debates. Rather than viewing these moments as obstacles, successful individuals understand that conflict represents an opportunity for deeper understanding, stronger relationships, ... Show More
20m 53s