In this episode we are joined by Dana Caspersen, TedX speaker and author of "Conflict is an Opportunity," who reveals how to:
Shift from blame to collaborative solutions.
Cultivate curiosity and active listening.
Make requests, not demands, for buy-in.
Avoid the high cost of conflict avoidance.
Build strategic capacity through conscious decision-making.
Key ... Show More
Sep 10
KEH Camera's CEO on Why He "Reports" to His Own Board
Glenn Kaufman runs KEH Camera, North America's largest pre-owned camera and video equipment reseller, founded D Cubed Group, and previously chaired the Finance Committee on the board of Red Robin Gourmet Burgers. In this conversation he explains why he treats himself as reporting ... Show More
25m 18s
Sep 1
He Led 4,500 Engineers Through the Dell-EMC Merger. Now He Runs the Company Behind the Jet Card
Alan Walsh is President of Sentient Jet, the company that invented the private jet card. Before that, he spent 20+ years at Dell and EMC, including leading the 4,500-person Global Support Center team through the EMC-Dell merger across 12 locations and six continents. In this epis ... Show More
24 m
Aug 20
Why Franchisees Quit the Idea, Not the Brand: Ex-Tropical Smoothie CEO Mike Rotondo
Most franchise CEOs chase the wrong number. Mike Rotondo — who's led Tropical Smoothie Cafe, Edible Arrangements, and Altitude Trampoline Parks, and now runs pet care franchise Skiptown — explains why the real measure of a healthy system isn't new franchise agreements, it's the " ... Show More
21m 31s
Jun 2025
The rewards of healthy conflict (w/ Master Fixer Amanda Ripley)
Most of us try to avoid conflict, particularly at work. But when done right, conflict can be a tool to strengthen interpersonal bonds and generate better results. In this episode, Anne and Frances team up with Amanda Ripley, global conflict journalist and author of the bestsellin ... Show More
45m 21s
Oct 2024
Effective Leadership and Conflict Management
Welcome to another enlightening episode of Accelerate Your Business Growth! Today, Diane Helbig is joined by Julie Holunga, a leadership advisor dedicated to amplifying influence and impact within professional teams. Julie's expertise spans the law, accounting, and investment sec ... Show More
27m 39s
Jun 2023
Conflict Management: Building Rapport and Staying Composed with Daniela De Gregorio
Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/
In this episode, Daniela De Gregorio, CFI, Mediator, Negotiator, Arbitrator, discusses how to build rapport, maintain composure, and get through your most intense con ... Show More
31m 33s
Aug 2025
Episode 29 Conflict Resolution Tips for Life and Work
<p>Conflict touches every aspect of our lives, from boardroom disagreements to family dinner table debates. Rather than viewing these moments as obstacles, successful individuals understand that conflict represents an opportunity for deeper understanding, stronger relationships, ... Show More
20m 53s