People management consists of a fair amount of mediation and diplomacy, and you can’t expect to get the hang of it right away. You’re in the middle of a lot now. Initiating difficult conversations, and then getting all the way through them, takes planning and practice (and sometimes even a breather). Holding tension takes restraint. Amy Bernstein and Kelsey ... Show More
Mar 25
The Most Successful Leaders Never Stop Learning
After leading Yum! Brands, which includes chains such as KFC, Pizza Hut, and Taco Bell, David Novak wanted to help others become better leaders. He believes the key is to put learning at the center of everything you do, whether you’re an entry-level worker or a C-suite executive. ... Show More
27m 52s
Mar 18
What It Takes to Execute a Successful Company Turnaround
If a company starts to veer off track, whether amid technological change, marketplace conditions, or otherwise, it is daunting to get back on a path to growth. But big turnarounds are possible, provided you have the right team and mindset. When he was president and CEO of Marvel, ... Show More
29m 11s
Mar 11
Looking Back on Nike’s Evolution from Startup to Global Enterprise
Phil Knight, co-founder, former CEO, and Chairman Emeritus of Nike, tells the story of starting the sports apparel and equipment giant after taking an entrepreneurship class at Stanford and teaming up with his former track coach, Bill Bowerman. Together, they changed how running ... Show More
19m 57s
Mar 2025
Conflict As An Opportunity: A Conversation with Dana Caspersen on Conflict Management In The Workplace
In this episode we are joined by Dana Caspersen, TedX speaker and author of "Conflict is an Opportunity," who reveals how to: Shift from blame to collaborative solutions. Cultivate curiosity and active listening. Make requests, not demands, for buy-in. Avoid the high cost of conf ... Show More
21m 5s
Nov 2022
Difficult Conversations and How to Discuss What Matters Most | Human Behavior | YAPClassic
"Hey, we need to talk..." -- if these words scare you, trust that you're not alone! Whether we’re dealing with an underperforming employee, upset with our spouse, or facing issues with a difficult client, we attempt to avoid difficult conversations every day. Healthy relationship ... Show More
50m 45s
Aug 2025
Group Negotiation Secrets: How to Lead Without Losing Control
In this episode, Kwame Christian sits down with Colin M. Fisher, author of The Collective Edge: Unlocking the Secret Power of Groups, to explore the hidden psychology of group dynamics. From the dinner table to the boardroom, every group is a negotiation — balancing individual go ... Show More
1h 4m
Oct 2025
590: Wall Street Journal Best Selling Author on What Good Leaders Can Learn From Bad Bosses
Mita Mallick, Wall Street Journal–bestselling author and workplace strategist, examines how everyday managerial choices determine whether organizations are resilient, humane, and productive. Drawing on her leadership roles in marketing and human resources, as well as her lived ex ... Show More
52m 8s
Jul 2025
Conflict in Relationships: Why We React the Way We Do (And How to Change It)
Conflict is part of every relationship, but how we handle it is what really matters.In the final episode of our mini-series with cognitive neuroscientist Alexis Fernandez-Preiksa, we’re diving into what’s actually happening in your brain during conflict, and how your patterns, re ... Show More
45m 17s