People management consists of a fair amount of mediation and diplomacy, and you can’t expect to get the hang of it right away. You’re in the middle of a lot now. Initiating difficult conversations, and then getting all the way through them, takes planning and practice (and sometimes even a breather). Holding tension takes restraint. Amy Bernstein and Kelsey ... Show More
Feb 4
Asking for Help When Others Look to You for Answers
Wayne Baker, professor emeritus at the Ross School of Business at the University of Michigan, has spent much of his career researching the best way to effectively ask for help at work. Whether you’re soliciting support on a tricky assignment or more resources for your team, it ca ... Show More
26m 7s
Jan 28
Where to Look for Ethical Risk Inside a Company
Eugene Soltes, professor at Harvard Business School, studies white-collar crime and has even interviewed convicts behind bars. While most people think of high-profile scandals like Enron, he says every sizable organization has lapses in integrity. He shares practical tools for ma ... Show More
24m 38s
Jan 21
When Leading a Global Team, Don’t Leave Connection to Chance
Leading a team that spans countries and time zones brings communication challenges that go far beyond working remotely. Tsedal Neeley, a professor at Harvard Business School, explains why global teams are especially vulnerable to misunderstandings and why leaders often don’t real ... Show More
18m 34s
Mar 2025
Conflict As An Opportunity: A Conversation with Dana Caspersen on Conflict Management In The Workplace
In this episode we are joined by Dana Caspersen, TedX speaker and author of "Conflict is an Opportunity," who reveals how to: Shift from blame to collaborative solutions. Cultivate curiosity and active listening. Make requests, not demands, for buy-in. Avoid the high cost of conf ... Show More
21m 5s
Nov 2022
Difficult Conversations and How to Discuss What Matters Most | Human Behavior | YAPClassic
"Hey, we need to talk..." -- if these words scare you, trust that you're not alone! Whether we’re dealing with an underperforming employee, upset with our spouse, or facing issues with a difficult client, we attempt to avoid difficult conversations every day. Healthy relationship ... Show More
50m 45s
Aug 2025
Group Negotiation Secrets: How to Lead Without Losing Control
In this episode, Kwame Christian sits down with Colin M. Fisher, author of The Collective Edge: Unlocking the Secret Power of Groups, to explore the hidden psychology of group dynamics. From the dinner table to the boardroom, every group is a negotiation — balancing individual go ... Show More
1h 4m
Oct 2025
590: Wall Street Journal Best Selling Author on What Good Leaders Can Learn From Bad Bosses
Mita Mallick, Wall Street Journal–bestselling author and workplace strategist, examines how everyday managerial choices determine whether organizations are resilient, humane, and productive. Drawing on her leadership roles in marketing and human resources, as well as her lived ex ... Show More
52m 8s
Jul 2025
Conflict in Relationships: Why We React the Way We Do (And How to Change It)
Conflict is part of every relationship, but how we handle it is what really matters.In the final episode of our mini-series with cognitive neuroscientist Alexis Fernandez-Preiksa, we’re diving into what’s actually happening in your brain during conflict, and how your patterns, re ... Show More
45m 17s