In this episode we will be discussing workplace conflict. Whether you have ADHD or not, everybody is going to experience some conflict in the workplace at one time or another.
Maybe those of us with ADHD experience this more because of our working habits, and emotions getting the best of us and other things related to being an adult with ADHD.
But just like procrastination, we don't own workplace conflict.
Today we have Karin Hurt, author of "Powerful Phrases for Dealing with Workplace Conflict" and co-founder of Let's Grow Leaders. The book offers readers practical guidance and actionable strategies, including specific phrases to navigate workplace conflicts with confidence and ease.
Key discussion points in this episode with Karin Hurt:
The Complexity of Conflict: Research indicates that workplace conflict is not only more frequent but also more intense and complex post-pandemic. It often arises from "conflict cocktails", combinations of factors like change, remote work, and under-equipped managers.
The Role of Clarity: Lack of clarity is a significant driver of workplace conflict, especially for individuals with ADHD who thrive on clear expectations and instructions.
Powerful Phrases: Checking for Understanding: Using phrases like "So, what I hear you saying is..." is crucial for ensuring clarity and preventing misunderstandings, particularly beneficial for the fast-paced and sometimes distractible nature of the ADHD mind.
Common Conflict Areas: Two primary areas of conflict are with managers (often reflecting systemic organizational issues) and within matrix organizations (due to accountability without empowerment and competing priorities).
Authority and Responsibility: For effective management and conflict reduction, authority must equal responsibility. Individuals need the power to execute the tasks they are accountable for.
Burnout as a Conflict Catalyst: Burnout significantly contributes to workplace conflict by shortening tempers and increasing irritability.
Find Karin, her book and all the firm's work here: https://letsgrowleaders.com/
**Do you want to work with Dave one-on-one? Go to www.overcomingdistractions.com and book an introductory Zoom chat. Or go directly to Dave's calendar; https://calendly.com/davidgreenwood1/15min