Despite all the ways that artificial intelligence promises to improve our lives, many consumers feel anxious and are averse to AI-powered products and services. For marketers and product managers, it’s vital to understand what is driving that resistance to adoption. Julian De Freitas is an assistant professor in the marketing unit at Harvard Business School. ... Show More
Nov 3
The Topics We Avoid at Work—and How to Start Talking About Them
Money, politics, family responsibilities, age, ambition, and fear: Some of the topics that matter most to employees are the ones they feel least comfortable discussing at work. But avoiding these conversations can erode trust, undermine psychological safety, and leave leaders mak ... Show More
30m 40s
Jan 2023
AI: The good, the bad, and the transformative
Is it too late to secure the guardrails? More and more businesses are turning to AI for its efficiencies and revolutionary potential, but its proliferation has sparked widespread skepticism and questions about equity, privacy, liability, transparency, and security. AI expert and ... Show More
36m 23s
Jul 2025
Mastering AI: Three Key Barriers and How to Break Them
In this episode, we discuss the top three reasons why businesses fail to successfully implement AI. These reasons are ignorance, fear, and cost. We provide practical examples and solutions for overcoming these challenges, including how AI can improve processes, help with hiring, ... Show More
23m 2s
Oct 2025
Navigating AI Resistance: Overcoming Fears and Misconceptions
Liz Zaborowska, Founder & CEO of Bhava Communications and Spring Catalyst, explores the common fears and misconceptions that lead to resistance against AI adoption. She emphasizes the importance of proper training and support, ensuring that team members feel confident and secure ... Show More
31m 3s