In this episode, we discuss the top three reasons why businesses fail to successfully implement AI. These reasons are ignorance, fear, and cost. We provide practical examples and solutions for overcoming these challenges, including how AI can improve processes, help with hiring, and enhance marketing strategies. We also address common fears about data securi ... Show More
Aug 2025
Why I Choose Focus Over Boundaries in Business
In this episode of The Finance and Accounting Show, Terrell A. Turner, CPA shares a candid take on why he doesn't follow the traditional advice of setting strict boundaries in business. Instead, he explains his personal approach—extreme focus—inspired by lessons from his military ... Show More
11m 34s
Jul 2025
Spotting Red Flags: A Tax Fraud Investigation Insight
In this episode of the Finance and Accounting Show, we dive into a real-world tax fraud case involving Steven T. Mellinger III, who conducted a $106 million fraud scheme over nearly a decade. Learn how the IRS uncovered this massive scam, the mistakes that were made, and the key ... Show More
6m 14s
Oct 2023
AI + You | 5 steps for impactful experimentation
AI can be overwhelming. In this 3-part series, we offer business leaders an actionable playbook to best implement AI. Part one: To unleash AI’s true power of scale, you must dive headfirst into ongoing experimentation. To guide you, host Reid Hoffman speaks to Stanford HAI’s Fei- ... Show More
41m 9s
Oct 2025
The Playbook for Building a Career That Wins in the Age of AI
In today's episode, I talk about the real impact of AI on careers — especially for people working in customer experience and customer service. I break down why AI isn’t something to fear, but an opportunity to learn, adapt, and lead. We dive into how this shift is creating massiv ... Show More
51m 52s
Jul 2025
#30: AI with Jay Owen—How Smart Businesses Use It Without Losing the Human Touch
<p>AI is everywhere and it's moving faster than most of us can keep up. For business owners and marketers, the challenge isn't just understanding the tools. It's figuring out how to use them without losing your voice, your brand, or your job. Should you be afraid of AI, or should ... Show More
33m 29s
Jan 2023
AI: The good, the bad, and the transformative
Is it too late to secure the guardrails? More and more businesses are turning to AI for its efficiencies and revolutionary potential, but its proliferation has sparked widespread skepticism and questions about equity, privacy, liability, transparency, and security. AI expert and ... Show More
36m 23s
<p data-start="139" data-end="612">It's easy to launch an AI proof of concept. It's hard to turn it into a solution people actually enjoy using and continue to use over the long haul.</p> <p data-start="139" data-end="612">In this episode, Knownwell CMO Courtney Baker teams up wi ... Show More
