Our families, schools, and workplaces often train us to comply: taking on additional work when asked, agreeing with the group's consensus, and going along to get along with our bosses and colleagues. So, even when we're told to "think different" and "embrace conflict," we often hold ourselves back. But when individuals learn to say no more often, it can have ... Show More
Feb 3
The Cognitive Science Behind Sudden Change
Difficult change is an inevitable part of life, but few of us have the skills and mindset to handle it well. That can trickle into our work and careers, but there are lessons from psychology that can help us be more resilient. Dr. Maya Shankar, cognitive scientist and host of the ... Show More
25m 11s
Jul 2025
Dr. Sunita Sah: How to Say No at Work
How many times have we been juggling a thousand projects, and responsibilities just keep coming? And we say yes to everything! Today's guest, Dr. Sunita Sah, has spent her career studying the power of "no." Dr. Sah is a Professor at Cornell University's Graduate School of Managem ... Show More
36 m
Feb 2025
How to say ‘no’: The power of defiance, with Sunita Sah, PhD
How often do you “go along to get along,” or say yes when you really want to say no? Organizational psychologist Sunita Sah, PhD, author of “Defy: The Power of No in a World That Demands Yes,” talks about why it can be so hard to speak up and and how can you strengthen your resol ... Show More
38m 12s
Jan 2025
715: How to Stand Up for Yourself, with Sunita Sah
Sunita Sah: Defy Sunita Sah is an award-winning professor at Cornell University and an expert in organizational psychology, leading groundbreaking research on influence, authority, compliance, and defiance. A trained physician, her research and analyses have been widely published ... Show More
36m 9s
Nov 2024
How to Repair a Broken Relationship at Work
Are you stuck in a negative rut with someone at work? HBR contributing editor and workplace conflict expert Amy Gallo says repairing a broken professional relationship will improve your work life — whether it’s your boss, a coworker, or even your employee. In this episode, she br ... Show More
11m 25s
Mar 2025
Conflict As An Opportunity: A Conversation with Dana Caspersen on Conflict Management In The Workplace
In this episode we are joined by Dana Caspersen, TedX speaker and author of "Conflict is an Opportunity," who reveals how to: Shift from blame to collaborative solutions. Cultivate curiosity and active listening. Make requests, not demands, for buy-in. Avoid the high cost of conf ... Show More
21m 5s