Today

436: Gaining A Better Understanding Of Your Relationships Whether You Are Starting A Business Or Side Hustle, A Solopreneur, Entrepreneur, Freelancer, Accountant, Bookkeeper VA Owner Or Self-Employed

I get a lot of questions about relationships from my clients. These may be relationships between a friend, partner, colleague, or business relationship. Whatever relationship you have, there are three components, and when you have a full understanding of these components, you’ll ... Show More

7m 9s

Aug 21

435: What Could Your Life Look Like in A Year Whether You Are Starting A Business Or Side Hustle, A Solopreneur, Entrepreneur, Freelancer, Accountant, Bookkeeper, VA, Business Owner, Or Self-Employed

Hey there, I’m Chris Panek, Certified Public Accountant and Certified Coach, and I have something that will definitely make a difference in your life within the first 30 days of joining. I know if you’re listening to this podcast, you’re someone who makes big decisions and solves ... Show More

5m 9s

Aug 19

434: Your Accountant As Your Business Advisor Not Just Taxes Whether You Are Starting A Business Or Side Hustle, A Solopreneur, Entrepreneur, Freelancer Accountant Bookkeeper Owner Or Self-Employed

When most business owners are asked what their accountant or bookkeeper helps them with, you’ll most likely hear that they do their financial statements, which include their balance sheet and income statement or profit and loss report, and they probably file their tax returns for ... Show More

13m 18s

Aug 2024

The Key to Boosting Your Business and Creating Clients for Life

Send us Fan MailAre you confusing customer service with customer experience? Right now, you might be wondering, “Huh? What’s the difference?” Customer service is reactive; it’s all about handling problems as they arise. But an incredible customer experience is a thoughtfully desi ... Show More

21m 14s

Feb 2024

Showing Up For Your Customers - Small Business Customer Service feat. FreshPrintsofSF

The lifeblood of a small business is its customers. Going the extra mile to provide easy payment methods and clear communication can mean the difference between a couple of sales, and a couple hundred. Jannese and Austin discuss what they love to encounter as customers patroni ... Show More

32m 58s

May 2024

How do you help people sell for you?

In this episode, Fiona shares an essential tip for building strong relationships. She provides actionable strategies to enhance your customer interactions and support your business growth. Tune in!You'll Learn How To:<ul><li>Importance of helping st ... Show More

12m 55s

Aug 2021

Your Profit Road Map for More Sales & a Truly Sustainable Business

Send us Fan MailWhat do you think you need to gain in order for your business to change and grow? Too often entrepreneurs get hyped up to chase vanity metrics like huge numbers of Instagram followers or email subscribers. Ultimately though, gaining five or 10 new clients is all y ... Show More

33m 16s

Oct 2024

Say What They’re Thinking: How to Use Your Customers Words to Drive Sales

In this episode, we explore how to use customer insights to make your messaging truly resonate. You'll learn how to tap into testimonials and real feedback to speak directly to your audience’s needs and desires, helping them feel understood and engaged. We break down a simple, th ... Show More

13m 18s

Feb 2022

339. How to Get Customers to Find You

This is the thorn in the side of so many small business owners: how do you get customers to find you? A big business can grow quickly and easily because they have a budget to back up whatever they’re doing. But what about small businesses? There are several strategies you can ... Show More

48m 16s

Sep 2021

MBA1884 How to Collect Customer Feedback

If you don’t listen to your customers, you’ll lose them.Just as true: if you listen too much to your customers…you’ll lose them.Feedback matters. What your customers say should help guide your product development, or you won’t be competitive for long. But ... Show More

13m 43s

Nov 2024

The Secret to Building Customer Loyalty and Increasing Revenue [9 min]

Have you ever wondered how some businesses seem to effortlessly keep their customers coming back for more?That's exactly what we're diving into today...the secret sauce behind customer lifetime value (LTV) and how YOU can harness its power to grow revenue with ... Show More

8m 49s

211: How Customer Experience Impacts Sa...