MBA1884 How to Collect Customer Feedback

You know that tug in your chest when you’re working nonstop, showing up for everyone else, yet deep down you feel like you’re not actually building the life you want? It hits hard when you realize you’ve been grinding so much that your own strengths, your own personality, your ow ... Show More

You know that feeling when client work drains every ounce of your energy, and by the time you look up, the business you actually want to build is still sitting on the back burner? It’s frustrating because you’re working hard, but it doesn’t feel like you’re moving forward. Deep d ... Show More

When someone seems genuinely into what you offer then suddenly disappears, it hits you right in the gut. You replay the interaction, wondering what you missed or if you somehow pushed too hard. That silence feels personal, even though deep down you know people get busy, overwhelm ... Show More

In this episode, we explore how to use customer insights to make your messaging truly resonate. You'll learn how to tap into testimonials and real feedback to speak directly to your audience’s needs and desires, helping them feel understood and engaged. We break down a simple, th ... Show More

Jim (http://www.thejimedwardsmethod.com) and Stew discuss decades of customer service issues (good and bad) as well as the most current ones of the book launch of Copywriting Secrets https://copywritingsecrets.com. There is a fine line between doing too much customer service and ... Show More

📢 Most business owners dread customer complaints—but smart entrepreneurs know they’re opportunities in disguise. In this episode of The Level Up Podcast, Paul Alex explains how to flip negative feedback into growth. From listening instead of reacting, to fixing recurring proble ... Show More

<p>Focusing on your customer’s experience will not only help you increase sales in your business, but many businesses thrive on referrals from happy customers as well.  By understanding exactly how your customer is experiencing your product or service, you’ll be able to capitaliz ... Show More

<p>Customer relationships don&apos;t have to last forever. Keeping your hands wrapped around every customer will only lead to trying to evolve into something you&apos;re not is the death knell for your business. </p><p> </p><p>Today, Jason Fried and David Heinemeier Hansson discu ... Show More

<p>Part of your job as a manager is to give feedback. And yet, if your work has never given you guidance or training on how to do it well, you&#39;re not alone! In this episode you&#39;ll learn why it&#39;s important to have an intentional approach and strategy, and how communica ... Show More

Customer is king. Especially to designers. We would do everything for them. We fight for what they want and need. But is that always a good idea? I would argue that it is sometimes self-destructive. That it is against what customers actually want. Find out more in this mini MBA e ... Show More

<p>Today’s episode is #7 of Marketing For The Now. This show is all about listening to your customers, focused on how we as business leaders can listen to their customers in order to provide value. We’re joined by WWE’s Stephanie McMahon, Hinge’s Justin McLeod, and more. Enjoy! L ... Show More

<p>Most brands miss the mark. They chase tactics instead of understanding the customer. Empathy is the key to transforming your marketing. It starts with asking, &quot;Will the person on the other side actually like this? On today&#39;s episode of the GaryVee audio experience Im ... Show More