We discuss the future of hotels and technology with Patrick Apostolo, the Director of Corporate Operations and Business Transformation for EMEA at Radisson Hotels. Patrick shares his journey in the hospitality industry, highlighting the importance of digital transformation in driving profitability. We explore the process of evaluating and implementing new vendors, emphasizing the need for continuous improvement and collaboration. Our conversation touches on the tech stack at Radisson, focusing on the innovative strategies employed to enhance guest experiences and operational efficiency. We challenge traditional notions in the industry, advocating for bold decisions and adaptive intelligence.