In today’s episode, we tackle the world of high stakes hostage negotiation in a divided world with Scott Walker. Scott is one of the world’s most experienced kidnapped-for-ransom negotiators. He served 16 years as a Scotland Yard detective specializing in covert policing, then supported organizations, governments, and private individuals in negotiating the r ... Show More
Jul 30
The Best Person in the Room Almost Never Gets the Promotion | Social Intelligence Briefing
Most people think promotions go to the person doing the best work. In reality, they often go to the person who looks like they’re already leading the room. AJ and Johnny break down why competence alone can leave high performers overlooked, while confidence, visibility, and strate ... Show More
18m 36s
Jul 27
The Power of Knowing When to Quit | Annie Duke
Most people think success comes from never giving up. But sometimes the smartest decision is knowing when to walk away from the wrong opportunity so you can invest your time, energy, and resources where they matter most. In this episode, Annie Duke explains why quitting isn't the ... Show More
1h 21m
Mar 2024
Tips From a Hostage Negotiator on Handling Difficult Conversations
In resolving hundreds of kidnap-for-ransom cases involving gang leaders, pirates, and extortionists, Scott Walker, a former Scotland Yard detective, has learned a thing or two about how to negotiate and communicate in a crisis. He shares how to apply those lessons to the difficul ... Show More
47m 44s
Aug 2023
A Hostage Negotiator’s Hacks To Master Communication - Scott Walker - #669
Scott Walker is a former Scotland Yard detective, world renowned hostage negotiator and an author. Having successfully resolved over 300 cases, from hostage negotiations to piracy, ransom and cyber extortion attacks, Scott has gained deep insights into how human communication wor ... Show More
52m 5s
Aug 2023
How to Use Emotional Intelligence Like a Hostage Negotiator with Derek Gaunt, Ep #389
<p>Did you know that the principles a hostage negotiator uses to negotiate with a hostage-taker can be applied to leadership? It seems far-fetched, I know. But Derek Gaunt takes the concept and drives it home in his book, "<a href= "https://www.amazon.com/Ego-Authority-Failure-In ... Show More
29m 25s
Jun 2021
Learn the art of negotiation with Chris Voss, FBI’s former chief international hostage and kidnapping negotiator, and author of Never Split the Difference
Want to know what it’s like to negotiate for a person’s life? Want to learn the secrets of great negotiation? Want to find out why a deal can break down with no warning? “The deal-killers are as important as the decision maker”, explains Chris Voss. “We've changed our hostage neg ... Show More
44m 55s
Feb 2025
E077 - FBI Negotiator Reveals How To Read Anyone In 32 Seconds | Chris Voss
<p><strong>Negotiation</strong> is often depicted in movies as tense, dramatic showdowns, won through aggressive tactics and mind games. But <strong>Chris Voss</strong>, former FBI hostage negotiator and author of <em>Never Split the Difference</em>, joins us to dispel these myth ... Show More
1h 21m
May 2019
Never Split the Difference Negotiating as if Your Life Depended on It
A former international hostage negotiator for the FBI offers a new field-tested approach to high-stakes negotiations - whether in the boardroom or at home.
After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage ... Show More
8h 7m
Oct 2020
How To Negotiate Like An FBI Agent - Chris Voss - #237
Chris Voss is the Ex Lead International Kidnapping Negotiator for the FBI, a CEO & author. Chris is someone who has negotiated under the highest imaginable pressure with kidnappers, bank robbers and terrorists. Expect to learn the single most powerful phrase in communication, how ... Show More
1h 3m
May 2018
Why You Want to Hear Them Say No [Minisode]
Episode: How to Negotiate Like an FBI Agent with Chris Voss, Author of Never Split the Difference
Keywords: negotiation, negotiate, persuasion, influence, leadership, psychology, sales, compassionate curiosity, mindful, mindfulness, emotions, self awareness, emotional intelligen ... Show More
7m 6s
Jun 2025
Chris Voss: The FBI’s #1 Negotiator on Winning Without Saying a Word
<p>In this episode, we revisit a powerful conversation with Chris Voss, former FBI lead hostage negotiator and bestselling author of Never Split the Difference.</p><br><p>In this insightful discussion with Jake and Damian, Chris shares his unique approach to communication, showin ... Show More
56m 12s