What do we do when we realize our next right thing is to apologize? And how do we do it in a way that the person we're apologizing to will know that we're sincere? I'm so glad to welcome bestselling author, TEDx speaker, leadership consultant and psychologist, Dr. Jennifer Thomas. Jennifer is the co-author of The Five Apology Languages with Dr. Gary Chapman, and together they've also written a book in partnership with Paul White called Making Things Right at Work. With a PhD in clinical psychology and community psychology from the University of Maryland, Jennifer helps readers and leaders know the right things to say to keep growing. If you're curious about why the last apology you gave fell flat, or if you wonder why you just don't believe people when they're apologizing to you, today's conversation will hopefully provide valuable insight for your next right apologetic thing. Listen in.
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