Whether you’re just starting out in a creative business, or pivoting to a new specialty, finding those first clients is one of the biggest hills you have to climb. So how do you build up your skills and get yourself seen by potential clients? If you’re adding a skill or a specialty, how do you get potential clients to see you as someone who can do more than ... Show More
Nov 22
Rethinking Creativity in the Age of AI w/ Jodie Cook | Ep 400
In this episode, Chris Do and Jodie Cook explore how creatives should approach AI, balancing curiosity with the fear many still hold. They examine how AI reshapes workflows, speeds up production, and challenges long-standing ideas about originality.
Chris shares examples from d ... Show More
1h 24m
Nov 20
Unlocking Your Higher Self w/ Jay Brown | Ep 399
In this episode, Chris Do sits down with Jay Brown for a deep and expansive conversation about identity, spirituality, and the pursuit of purpose. Jay shares his journey from growing up between the Philippines, San Diego, and Hawaii to becoming a standout high-school athlete with ... Show More
1h 23m
Nov 15
What Grief Teaches Us About Love w/ Jule Kim | Ep 398
In this episode, Chris Do sits down with coach and creator Jule Kim for a powerful and emotional discussion on grief, loss, and healing. Jule opens up about losing her brother unexpectedly and how it reshaped her understanding of family, identity, and emotional connection.
Toge ... Show More
1h 28m
Aug 2024
Designing an Excellent Customer Experience In 3 Stages
Send us a textMost people aren’t talking about customer experience when they think they are. They’re talking about putting out fires, troubleshooting things, solving problems as they arise--all customer service-oriented stuff. While having good customer service is important, it’s ... Show More
45m 50s
Jul 2024
Want Easier Sales and More Conversions? Add a Pre-Client Education Process
Send us a textImagine spending a half hour (or longer) on a sales call with someone. And as you wrap it up, you’re hoping they’ll say yes to your product, program, or service.But instead, they tell you they’re not ready. Or they can’t afford it. Or the timing is off, and can they ... Show More
48m 32s
Jan 2021
#359: Customer Support 101: Proven Strategies To Create Life-Long Customers
My secret for creating a sustained, successful business? Customer support excellence! 11 years in business, thousands of customers served, and I think it’s safe to say I’ve learned a thing or two about how to make a customer's experience top-notch and unforgettable. Would you lik ... Show More
24m 30s
Feb 2022
402: How to Dominate a Sector with Christopher Brandon
This week, I am speaking to Founder and President of Brandon Architects, Chris Brandon. Chris founded Brandon Architects in 2009, specializing in high-end residential. He works on an incredible array of clientele, doing really extraordinary homes in California. In this conversati ... Show More
1h 6m
Aug 2022
When To Drop A Design Client - RD300
<p class="p1">When first starting in graphic or web design, firing a client may seem like a foreign concept. After all, isn't the whole point of building a business to increase your number of clients, not reduce it? But money is money, and as long as clients pay, they're worth ha ... Show More
16m 49s