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May 2023
29m 51s

What Do Your Customers Really Want?

Diane Helbig
About this episode
Chris Johnson and his team (along with noted generational researcher, Jason Dorsey), recently conducted a study that looked at the differences between generations and how they view customer experience. There were more than a few surprises in the findings. Chris joins our host Diane Helbig today to share some of the insights with us. Chris Johnson is CEO of E ... Show More
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