Chris Johnson and his team (along with noted generational researcher, Jason Dorsey), recently conducted a study that looked at the differences between generations and how they view customer experience. There were more than a few surprises in the findings. Chris joins our host Diane Helbig today to share some of the insights with us.
Chris Johnson is CEO of E ... Show More
Dec 18
Unpacking Productivity Myths
In this episode of Accelerate Your Business Growth, Diane Helbig speaks with productivity strategist Sarah Ohanesian about the myths surrounding productivity, the hidden costs of busy work, and the importance of aligning teams for greater impact. They discuss how the pandemic has ... Show More
16m 18s
Dec 15
Blending AI and Empathy for Outstanding Customer Experiences
Welcome back to Accelerate Your Business Growth! In today’s episode, host Diane Helbig sits down with Dave Rizzo, Asia Pacific President of TP , a global leader in AI- and emotionally intelligent (EI)-powered digital business services. Together, they dive into practical strategie ... Show More
25m 41s
Jul 2023
Motivational Insights for Women in Sales Leaders from Avanade's Barbara Pawar
This is episode 621. Read the complete transcript on the Sales Game Changers Podcast website. Purchase Fred Diamond's new best-sellers Love, Hope, Lyme: What Family Members, Partners, and Friends Who Love a Chronic Lyme Survivor Need to Know and Insights for Sales Game Changers n ... Show More
29m 36s
Jan 2024
Innovative Prospecting for Scaling Your Business and Sales Career
In the latest episode of the Sales Gravy podcast, we had the privilege of diving deep into the world of prospecting and sales with Kristin Andree from the Andree Group. Hosted by Sales Gravy Master Trainer Jessica Stokes, this episode offers a treasure trove of strategies, tips, ... Show More
31m 5s
Mar 2022
172 Chris Caracci - The Customer Experience
<p>We've all been there: You go to a local business, or visit a hotel, or go online to make a purchase, and the experience is awful. If it's bad enough, you decide to never go back again. Which means the business - at a minimum - has lost a customer. In today's competitive market ... Show More
21m 8s
Nov 2022
216 - Business Q&A — with Chris D
In this special episode, Chris Do fields business questions and offers answers live and in real-time. Questions like: how do I raise my rates without losing clients, how do you measure creative impact, and what is the best way to price your service work?
Chris is joined by severa ... Show More
1h 24m
Jan 2021
#359: Customer Support 101: Proven Strategies To Create Life-Long Customers
My secret for creating a sustained, successful business? Customer support excellence! 11 years in business, thousands of customers served, and I think it’s safe to say I’ve learned a thing or two about how to make a customer's experience top-notch and unforgettable. Would you lik ... Show More
24m 30s
<p><a target="_blank" href="https://www.buzzsprout.com/twilio/text_messages/2517440/open_sms">Send us a text</a></p> <p>In this episode of The Advanced Selling Podcast, Bill and Bryan dive into the importance of customer experience beyond the sales process.</p> <p>Bryan sh ... Show More
