89. Listen, Listen, Listen: How to Build...

“Conflicts in relationships might be unpleasant, but they aren’t inherently bad. In fact, they’re essential.”Conflict rarely gives us time to prepare. A sharp comment, unexpected criticism, or sudden disagreement can trigger strong emotions precisely when we need to communicate m ... Show More

“A brand is a promise, and a great brand is a promise well kept.”What does it take to build something people believe in? For Daniel Lubetzky, social entrepreneur and KIND Snacks founder, it starts with curiosity, compassion, creativity, and courage, along with a willingness to li ... Show More

“How you end something often can be as important, if not more important, than how you start.”What’s the best way to wrap up a presentation? How do you stop yourself from repeating the same point? And what can you do when strong emotions start taking over? Matt Abrahams tackles th ... Show More

Most people think that building deeper relationships is about asking MORE questions. The truth is, it’s about asking the RIGHT questions. I’m talking about intentional ones that make people feel truly seen, heard and understood. That is how we build trust and prevent a transactio ... Show More

<p>In today’s fast-paced world, meaningful conversations can often feel elusive. Yet, these connections are vital for building strong relationships, whether in personal life or business. The art of communication goes beyond simply talking—it’s about understanding, engaging, and f ... Show More

Building a relationship in a business setting doesn’t have to be different from making new friends in your personal life. That is why I’m going to share some tips in this episode to do what I call “relationship selling” in business. These include being prepared in initiating a co ... Show More

Knowing she’s never been good with people, a leader seeks coaching to her deepen relationships in ways she can tolerate.Two ways to deepen workplace relationships:Matching & Curiosity4 Ways to Match:Match Purpose Match Energy Match Conversations Match Vulnerability Express Curios ... Show More

Don’t just get on someone’s radar, make a real connection that works for you and that person. Communication is difficult, Chad and Stephanie talk about a strategy that works to keep you close to those you love and connects you to people you want to connect with. The Mission also ... Show More

Organizations are struggling to build “Capital C” Connection in a world of hybrid teams. I’ve been challenging them, instead, to focus on helping teams build better relationships—one-on-one and on their own terms. This episode offers a series of pointers on how to do this well.Mo ... Show More

<p>Great communication skills are a cornerstone of successful relationships, both personally and professionally. And, building rapport which is the process of establishing a connection with another person, is essential for trust and mutual understanding. This week we take a look ... Show More

Whether you’re single or in a relationship, we could all benefit from dating more deeply and effectively. In this episode, I offer tips on how to connect with someone on a values basis in order to create deeper connections. We often strive to be with people that don’t share our s ... Show More