Apr 15

3 Ways to Be More Persuasive at Work

How do you get people to actually listen — and say yes — more often? In this Squiggly Shortcut, Helen shares three simple, research-backed ways to become more influential at work. Whether you're trying to get an idea across, shift an outcome, or build stronger working relationshi ... Show More

7m 32s

Apr 13

The Difference Between Working Hard and Getting Better | Big Think

What does it actually take to go from good to great at work — and is "mastery" even the right word for it? In this episode, Helen and Sarah borrow brilliance from The Big Think's collection of articles on mastery, and make it feel a lot more relevant to everyday squiggly careers ... Show More

32m 13s

Apr 8

Squiggly Shortcut: Listen Like You Mean It (5 Ways to Improve)

90% of us think we're good listeners — but we retain about 20% of what we hear. In this Squiggly Shortcut, Sarah shares five practical ways to close that listening gap, starting with the one thing most of us never even notice. 🎯 What You'll Learn – Why listening isn't just about ... Show More

8m 24s

Mar 2021

How to have better conversations (with Celeste Headlee)

Humans need to have conversations every day-- at our jobs, in our homes, in government-- so how can we handle these better? Celeste Headlee is an award winning journalist who has done everything from anchoring morning news on public radio to covering presidential campaigns. In th ... Show More

30 m

May 2020

10 ways to have a better conversation | Celeste Headlee

When your job hinges on how well you talk to people, you learn a lot about how to have conversations -- and that most of us don't converse very well. Celeste Headlee has worked as a radio host for decades, and she knows the ingredients of a great conversation: Honesty, brevity, c ... Show More

12m 3s

Nov 2020

Presenting Life Kit: How To Have Better Conversations

With the holidays coming, we're all trying to figure out how to celebrate with loved ones from a distance. When all we have to connect this year are phone calls and video chats, how do we make the most out of our conversations? In this episode from NPR's Life Kit Sam gets advice ... Show More

19m 45s

Jul 2023

99. Rethinks: How to Handle Challenging Conversations

Being a better listener has a lot to do with silence, says Collins Dobbs, a lecturer in management at Stanford Graduate School of Business. “A lot of people are uncomfortable with the smallest modicum of silence, but learning often happens when we create distance for useful refle ... Show More

26m 14s

May 2020

How To Talk to Strangers

Every other Friday, Amy's calendar reminds her to make the rounds of her office and say "hello" to her colleagues. As an introvert, Amy deeply struggles with small talk, but as a manager of 55 people she's been told she needs to be more approachable. In this episode of How To!, S ... Show More

27m 56s

Aug 2019

How to Have Intimidating Work Conversations

<p>Dr. Joy Harden Bradford, a clinical psychologist and founder of a mental health platform called Therapy for Black Girls, which includes a podcast of the same name. We’re going to explore how to have intimidating conversations at work. We’ve all had them and for some of us, we ... Show More

26m 2s

Jan 2019

Hard Conversations

Are you dreading a work discussion? Dan and Alison answer your questions with the help of Leslie John, a professor at Harvard Business School. They talk through what to do when you need to set your boss straight, meet with a direct report who wanted your new job, or hash things o ... Show More

32m 29s

May 2021

Tough Conversations

A leader, initially described to his coach as clueless, confronts a hard truth about himself. In the process, he gains a four-step tool to guide him through tough conversations. Core Concepts in this episode: To convey a tough message and maintain a positive relationship: 1. Star ... Show More

25m 33s

Dec 2022

73. Listen Up: Why It’s Better to Be Interested Than Interesting

<p>As a communication expert,<a href="https://www.fastersmarter.io/guests/alison-wood-brooks/"> Alison Wood Brooks</a> spends a lot of time talking about talking. But, as she says, listening is just as important.</p><p>“My course is called TALK,” says Wood Brooks, who is the O'Br ... Show More

27m 41s

#207 How to have conversations that matt...