Jul 8

#487 Ask the Expert - The Power of Influence and the Messenger Effect with Steve Martin

How do you make sure your message gets heard—and acted on? In this Squiggly Careers Ask the Expert episode, Helen speaks with author and influence expert Steve Martin about the powerful role of the messenger in communication. Drawing on insights from his book Messengers, Steve ex ... Show More

27m 52s

Jul 1

#486 Why you don't delegate (and what to do differently)

Are you always doing too much yourself? Do you struggle to let go, even when you know you should? In this episode of the Squiggly Careers Podcast, Helen and Sarah explore why so many of us don’t delegate—and what we can do differently to delegate with clarity, confidence, and col ... Show More

31m 52s

Jun 24

#485 Why Thinking Together Boosts Team Performance

In this episode, Helen and Sarah explore how to help teams think better—together. They share simple but powerful tools you can use to encourage reflection, collaboration, and better decision-making in your team. Discover a practical matrix to help you choose the right thinking to ... Show More

36m 59s

Mar 2021

How to have better conversations (with Celeste Headlee)

Humans need to have conversations every day-- at our jobs, in our homes, in government-- so how can we handle these better? Celeste Headlee is an award winning journalist who has done everything from anchoring morning news on public radio to covering presidential campaigns. In th ... Show More

30 m

May 2020

10 ways to have a better conversation | Celeste Headlee

When your job hinges on how well you talk to people, you learn a lot about how to have conversations -- and that most of us don't converse very well. Celeste Headlee has worked as a radio host for decades, and she knows the ingredients of a great conversation: Honesty, brevity, c ... Show More

12m 3s

Nov 2020

Presenting Life Kit: How To Have Better Conversations

With the holidays coming, we're all trying to figure out how to celebrate with loved ones from a distance. When all we have to connect this year are phone calls and video chats, how do we make the most out of our conversations? In this episode from NPR's Life Kit Sam gets advice ... Show More

19m 45s

Jul 2023

99. Rethinks: How to Handle Challenging Conversations

Being a better listener has a lot to do with silence, says Collins Dobbs, a lecturer in management at Stanford Graduate School of Business. “A lot of people are uncomfortable with the smallest modicum of silence, but learning often happens when we create distance for useful refle ... Show More

24m 11s

May 2020

How To Talk to Strangers

Every other Friday, Amy’s calendar reminds her to make the rounds of her office and say “hello” to her colleagues. As an introvert, Amy deeply struggles with small talk, but as a manager of 55 people she’s been told she needs to be more approachable. In this episode of How To!, S ... Show More

32m 55s

Jan 2019

Hard Conversations

Are you dreading a work discussion? Dan and Alison answer your questions with the help of Leslie John, a professor at Harvard Business School. They talk through what to do when you need to set your boss straight, meet with a direct report who wanted your new job, or hash things o ... Show More

32m 29s

May 2021

Tough Conversations

A leader, initially described to his coach as clueless, confronts a hard truth about himself. In the process, he gains a four-step tool to guide him through tough conversations. Core Concepts in this episode: To convey a tough message and maintain a positive relationship: 1. Star ... Show More

25m 33s

Dec 2022

73. Listen Up: Why It’s Better to Be Interested Than Interesting

As a communication expert, Alison Wood Brooks spends a lot of time talking about talking. But, as she says, listening is just as important.“My course is called TALK,” says Wood Brooks, who is the O'Brien Associate Professor of Business Administration and Hellman Faculty Fellow at ... Show More

25m 37s

#207 How to have conversations that matt...