Send us Fan Mail Southwest Airlines, beloved by many for its fun-loving culture, low ticket prices, and non-existent baggage fees, finds its 40 straight years of profitabilty at risk due to COVID-19. Like all airlines, the company faces strong economic headwinds. Can Southwest stay above water amidst alarmingly low flight occupancy and a drastic dip in lei ... Show More
Jul 7
S23E25: BCG HireQuotient: What It Is, How It's Scored, and How to Pass It
Send us Fan MailBCG's HireQuotient Online Assessment is the Online Case – same test, new platform.Katie – MC's Black Belt Advisor and ex-BCG – breaks down what's on it, how it's scored, and the thing that fails candidates outright.We walk through a live demo so you can see the me ... Show More
21 m
Aug 2025
Can Southwest Airlines Survive? | Excess Baggage | 2
It’s 2023 and Southwest Airlines’ stock is in a nosedive. With costs ascending, Southwest CEO Bob Jordan freezes hiring and slashes spending. Amid all that, a crisis at Boeing has left Southwest short on jets. With Southwest weakened, an unwelcome, activist investor rushes on boa ... Show More
42m 14s
Aug 2025
Can Southwest Airlines Survive? | Hard Landing | 1
It's 2021 and for the first time in nearly 50 years, Southwest Airlines posts an annual net loss. Amid the crisis, thousands of Southwest workers head for early retirement. The next year, Southwest is short on staff as Americans return to the skies. Pilots and flight attendants c ... Show More
40m 29s
Aug 2025
Can Southwest Airlines Survive? | Bumpy Skies Ahead | 3
Southwest Airlines announced some big changes recently, and customers of the “Love Airline” are not feeling it. Joe Guinto, a business reporter who wrote this season, joins David to discuss the airline’s next steps, and what it’ll take to keep fans and employees loyal. Later, Ban ... Show More
39m 52s
Jan 2023
Office Hours: Crisis Management 101, Ad-Supported Streaming Tiers, and Achieving Economic Security
Scott answers a question regarding Southwest Airlines’ epic failure over the holidays and explains the three things a company should consider when dealing with a crisis. He also answers a question about Hulu and the other streamers offering ad tiers, and wraps by offering advice ... Show More
19m 36s
Sep 2017
Southwest Airlines: Herb Kelleher (2016)
We're hard at work planning more live shows, so we bring you one of our favorites from last year: Southwest Airlines. In 1968, competitors sued to keep Herb Kelleher's new airline grounded. After a 3-year court fight, the first plane took off from Dallas. Today Southwest Airlines ... Show More
35m 48s
Mar 2016
#140: Gary Kelly—How Southwest Airlines Cultivates Amazing Company Culture
Is it possible to keep your company’s culture intact and offer unbelievable customer service—even when your business is growing fast? Gary Kelly, CEO of Southwest Airlines, believes you can. Even though Southwest employs 50,000 and serve 118 million passengers per year, he and h ... Show More
54m 26s