We're hard at work planning more live shows, so we bring you one of our favorites from last year: Southwest Airlines. In 1968, competitors sued to keep Herb Kelleher's new airline grounded. After a 3-year court fight, the first plane took off from Dallas. Today Southwest Airlines operates nearly 4,000 flights a day. PLUS in our postscript "How You Built That ... Show More
Sep 2018
Southwest vs American - The Darling of Deregulation | 4
As deregulation dawns, Southwest Airlines’ founder and CEO are locked in a power struggle. In the middle is Herb Kelleher, Southwest’s corporate attorney. And after 18 months serving as a punching bag for the company’s top brass, he’s had enough.But as Southwest deals with a succ ... Show More
23m 37s
Mar 2016
#140: Gary Kelly—How Southwest Airlines Cultivates Amazing Company Culture
Is it possible to keep your company’s culture intact and offer unbelievable customer service—even when your business is growing fast? Gary Kelly, CEO of Southwest Airlines, believes you can. Even though Southwest employs 50,000 and serve 118 million passengers per year, he and h ... Show More
54m 26s
Jul 2020
S1E16: Southwest Airlines Case Study
Send us Fan MailSouthwest Airlines, beloved by many for its fun-loving culture, low ticket prices, and non-existent baggage fees, finds its 40 straight years of profitabilty at risk due to COVID-19. Like all airlines, the company faces strong economic headwinds. Can Southwest sta ... Show More
10m 39s