It's 2021 and for the first time in nearly 50 years, Southwest Airlines posts an annual net loss. Amid the crisis, thousands of Southwest workers head for early retirement. The next year, Southwest is short on staff as Americans return to the skies. Pilots and flight attendants complain of being overworked. A winter storm cripples Southwest’s operations, exp ... Show More
Aug 2025
Can Southwest Airlines Survive? | Excess Baggage | 2
It’s 2023 and Southwest Airlines’ stock is in a nosedive. With costs ascending, Southwest CEO Bob Jordan freezes hiring and slashes spending. Amid all that, a crisis at Boeing has left Southwest short on jets. With Southwest weakened, an unwelcome, activist investor rushes on boa ... Show More
42m 14s
Aug 2025
Can Southwest Airlines Survive? | Bumpy Skies Ahead | 3
Southwest Airlines announced some big changes recently, and customers of the “Love Airline” are not feeling it. Joe Guinto, a business reporter who wrote this season, joins David to discuss the airline’s next steps, and what it’ll take to keep fans and employees loyal. Later, Ban ... Show More
39m 52s
Jul 2020
S1E16: Southwest Airlines Case Study
Send us Fan MailSouthwest Airlines, beloved by many for its fun-loving culture, low ticket prices, and non-existent baggage fees, finds its 40 straight years of profitabilty at risk due to COVID-19. Like all airlines, the company faces strong economic headwinds. Can Southwest sta ... Show More
11m 21s
Jan 2023
The Southwest Airlines Meltdown
<p>Air travel was a mess over the holidays — in the last 10 days of December, 30,000 flights were canceled. </p><p>While every airline was affected, one stood out: Southwest, which over the past few decades has transformed how Americans fly, melted down. In the last 10 days of th ... Show More
28m 22s
Jan 2023
Office Hours: Crisis Management 101, Ad-Supported Streaming Tiers, and Achieving Economic Security
Scott answers a question regarding Southwest Airlines’ epic failure over the holidays and explains the three things a company should consider when dealing with a crisis. He also answers a question about Hulu and the other streamers offering ad tiers, and wraps by offering advice ... Show More
19m 36s
Jul 2024
[The Exchange] Boeing and Airbus headwinds are hard to escape
The troubled US jet maker and its European rival aren’t delivering as many planes as customers want. On this Exchange podcast, AirInsight co-founder Addison Schonland explains how some problems stretch back to Covid, whether a third player can break the duopoly, and much more. Vi ... Show More
35m 5s