logo
episode-header-image
Mar 2022
27m 25s

Getting Data to Build the Perfect Custom...

MISSION
About this episode

Data, data, data. That’s the most important tool for any marketer. It’s what you need to make sure your message gets to the right people. It’s what you need to make the boss happy. Most importantly, it’s what you need to make sure your customers are getting the best experience possible. 

Today I’m chatting with Edward Fenton the VP of Enterprise Platforms, at Ecolab. He’s an IT and tech master. His job is to help Ecolabs collect every piece of information they can on companies to make sure every level of customer experience is taken care of. Don’t miss this episode, it’s full of interesting information from a world you’re probably not familiar with. Let’s get to it!

Tune in to learn:

  • How They Were Able to Shift to an Online Only Company (00:00)
  • About Eolab (06:00)
  • Edward’s Journey into His Current Role (19:25)
  • How they get customers to adopt their products. (23:58)

Mentions:

Marketing Trends is brought to you by Salesforce Marketing Cloud. For more great marketing insights, sign up for the The Marketing Moments newsletter. You'll get ideas to help you build better customer relationships, invites to upcoming events, and access to the latest industry research. Subscribe at https://sforce.co/MarketingMoments

Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

Up next
Yesterday
The Secret To Scaling From $20 Million to $200 Million ARR (Extremely Fast)
Harmony Anderson didn’t wait 90 days to make an impact at Superhuman — she launched a major campaign in her first five weeks. Harmony Anderson, Head of Marketing and Growth Product at Superhuman, breaks down why moving fast (and strategically) matters more than playing it safe, e ... Show More
1h 5m
Jun 25
H&R Block Went Full Reality TV to Unlock Gen-Z Customers
What do you get when you mix a 70-year-old legacy brand, Gen Z tax filers, and a reality TV show called Responsibility Island?An absolute marketing fever dream. And Jill Cress — CMO of H&R Block — is the mastermind behind it. We unpack how she’s giving TurboTax-meets-Gen-Z realne ... Show More
1 h
Jun 11
Why Big Tech Is Spending Millions to Partner with Smart AI Startups
What if the next big wave in marketing isn’t about targeting people at all—but impressing their AI agents instead?Abhay Parasnis, CEO of Typeface and former CTO at Adobe, joins us to explain why the future of brand discovery is less “search bar” and more “autonomous agents doing ... Show More
1h 9m
Recommended Episodes
May 2023
What Do Your Customers Really Want?
Chris Johnson and his team (along with noted generational researcher, Jason Dorsey), recently conducted a study that looked at the differences between generations and how they view customer experience. There were more than a few surprises in the findings. Chris joins our host Dia ... Show More
29m 51s
Oct 2021
Journey to CEO, again (Founders Talk #82)
Today Adam is joined by Evan Kaplan, CEO of InfluxData. Evan’s journey to become the CEO was not by way of founder, in this company. Evan has founded several companies in the past, and he’s been in a CEO position for more than 22 years. But InfluxData was founded by Paul Dix, and ... Show More
1h 14m
Nov 2023
Curiosity, Collaboration, and Confidence in Business Development - Ben Paul - S7E30
Send us a text Sales doesn't have to be a dirty word; instead, it can be organic, mutually beneficial, and a source of growth for your business. This week we're super excited to be chatting with Ben Paul, the founder of The BD Ladder, where he provides a wide range of services de ... Show More
37m 51s
Nov 2023
Branding Bootcamp and How to Leverage Your Brand to Build a Successful Loyalty Program to Boost Your Sales with Sheila Butler of Butler Marketing Group
Sheila takes us through her Branding Bootcamp and gives us a bonus lesson on how to build a successful loyalty program to increase your sales. ABOUT SHEILA BUTLER Sheila is an accomplished Chief Marketing Officer (CMO)  with 25+ years experience in integrated marketing, global lo ... Show More
1h 4m
Feb 2022
How Titan Casket is Disrupting an Industry With DTC Philosophies, with Founder Scott Ginsberg and Co-Founder Josh Siegel
The DTC revolution can’t be ignored. Everywhere you look there are companies old and new reimagining the commerce experience and bringing more choice directly to the consumer. This is happening in every industry, including one you might not always think about — the funeral indust ... Show More
29m 7s
Sep 2022
Data Insights in Digital Marketing
As modern marketers, we are swamped by numbers coming from all directions. How do we manage all this data, demystify it, and use it to our best advantage? Host Will Francis chats with Chris Penn to look at data from different and interesting angles. They talk about Regression ana ... Show More
45m 49s
Apr 2019
The Hidden World of Data with Doug Merritt
Most companies don’t mine all the value from their data. Splunk is changing that. Splunk is a technology company that allows organizations to take all their data, monetize it, and turn it into opportunities for employees and shareholders. They are transforming the way companies t ... Show More
37m 18s
Dec 2023
Consumers Prefer AI-Written Marketing Copy
A major marketing platform keeps shedding employees. Why Threads isn’t going to give you the search capabilities you want. The global ad market will end the year up. And an MIT study finds consumers prefer marketing copy written by AI..📰 Get our free daily newsletter📈 Advertisi ... Show More
7m 30s
Mar 2024
Marketing After the Death of 3rd Party Cookies with Rich Stone of TechTarget
Google Chrome is phasing out third parties cookies by the end of the year. All the other browsers are already blocking them, Safari, Firefox etc... We talk about what online marketing looks like after 3rd party cookies are gone. About Rich Stone Rich is a B2B tech intent data Saa ... Show More
1h 6m
Jan 2024
The Power of Email Marketing
In this episode of "Accelerate Your Business Growth," host Diane Helbig is joined by email marketing expert Andriy Boychuk. They delve into the current state of email marketing, its effectiveness for small businesses, and the essential elements of a successful email marketing cam ... Show More
24m 33s