Host Morra Aarons-Mele speaks to HBR contributing editor and podcast host Amy Gallo about why conflict is so hard and how to make conflict a force for good in your work relationships. Amy is also the author of "The HBR Guide to Dealing with Conflict," and she shares her four-step process for doing conflict better.
Jul 30
Anxiety and Trust In The New Media Economy With CEO Dan Granger
Are you worried about what AI means for your job and the future of work? How do you stay grounded when technology is changing faster than you can keep up? In this episode, I sit down with Oxford Road CEO and founder Dan Granger to talk about AI anxiety, uncertainty, and what it t ... Show More
55m 4s
Jul 28
How to Build a Culture Where It's Safe to Not Be Okay: Jed Foundation CEO John MacPhee
Do you want to become the kind of leader people genuinely trust? Could kindness be one of the most overlooked leadership skills today? In this episode, I sit down with John MacPhee, CEO of the Jed Foundation, to talk about how compassionate leadership creates stronger teams, heal ... Show More
1h 4m
Jun 2021
530: How to Prepare for Conflict, with Amy Gallo
Amy Gallo: HBR Guide to Dealing with Conflict Amy Gallo is an expert in conflict, communication, and workplace dynamics. She combines the latest management research with practical advice to deliver evidence-based ideas on how to improve relationships and excel at work. She is the ... Show More
38m 32s
May 2024
144. Communicating Through Conflict: How to Get Along with Anyone
<p>Many of us would rank getting along with colleagues as an important aspect of work, but, as <a href="https://www.fastersmarter.io/guests/amy-gallo/">Amy Gallo</a> explains, relationships devoid of disagreement can actually be less productive. </p><p>“While our natural human in ... Show More
21m 15s
Aug 2022
Strategies for Dealing with Difficult Coworkers
Work is challenging for lots of reasons, but most of us have probably come to realize that what makes or break a professional experience is people - and sometimes we encounter a boss, peer, or direct report that isn’t at all fun to work with. Amy Gallo is a contributing editor at ... Show More
28m 37s
Apr 2024
303: How to Work With Difficult People with Amy Gallo
How does it feel to work with somebody you'd rather avoid? Let's admit it: We all experience a fair share of difficult people at work. And many times, we just have to be around them whether we like it or not. However, there are a few things, that we can do to lessen their impact ... Show More
32m 42s
Apr 2024
Managing Your Emotions During an Argument at Work
When you’re in the middle of a conflict, it’s common to automatically enter fight-or-flight mode. But HBR contributing editor and workplace conflict expert Amy Gallo says it’s possible to interrupt this response, stay calm, and find a path towards a more productive discussion. In ... Show More
9m 13s
Jun 2025
The rewards of healthy conflict (w/ Master Fixer Amanda Ripley)
Most of us try to avoid conflict, particularly at work. But when done right, conflict can be a tool to strengthen interpersonal bonds and generate better results. In this episode, Anne and Frances team up with Amanda Ripley, global conflict journalist and author of the bestsellin ... Show More
45m 21s
<p><em>New episodes come out every Monday, Wednesday, and Friday for free, with 1-week early access for Wondery+ subscribers.</em></p> <p>---</p> <p><br /></p> <p>This is the third installment in our Work Life series. In other episodes, we cover topics like imposter syndrome, whe ... Show More