logo
episode-header-image
Oct 2021
42m 15s

Why Conflict Is Necessary and How to Man...

Morra Aarons-Mele
About this episode
Host Morra Aarons-Mele speaks to HBR contributing editor and podcast host Amy Gallo about why conflict is so hard and how to make conflict a force for good in your work relationships. Amy is also the author of "The HBR Guide to Dealing with Conflict," and she shares her four-step process for doing conflict better. 
Up next
Yesterday
What Is Post Traumatic Growth? with Dr. Scott Barry Kaufman
What if the parts of yourself you feel most ashamed of are not things you need to hide or fix, but parts you need to learn to accept? In this episode, I sit down with psychologist and author Dr. Scott Barry Kaufman to talk about self-compassion, neurodivergence, shame, and what i ... Show More
1h 3m
Sep 10
Depression Can Be So Funny, With John Moe
Can depression make success feel like something you have to keep earning? In this episode, I sit down with John Moe, host of The Hilarious World of Depression, to talk about depression, anxiety, and the ways mental health shapes how you work and see yourself. John shares how he l ... Show More
38m 37s
Sep 8
How To Lead 106,000 People Without Losing Yourself with Dr. John D'Angelo
How do you lead at the highest level while still taking care of yourself? In this episode, I sit down with Dr. John D’Angelo, CEO of Northwell Health, to talk about what it means to lead through uncertainty, pressure, and enormous responsibility without losing sight of your own w ... Show More
53m 23s
Recommended Episodes
Jun 2021
530: How to Prepare for Conflict, with Amy Gallo
Amy Gallo: HBR Guide to Dealing with Conflict Amy Gallo is an expert in conflict, communication, and workplace dynamics. She combines the latest management research with practical advice to deliver evidence-based ideas on how to improve relationships and excel at work. She is the ... Show More
38m 32s
May 2024
144. Communicating Through Conflict: How to Get Along with Anyone
<p>Many of us would rank getting along with colleagues as an important aspect of work, but, as <a href="https://www.fastersmarter.io/guests/amy-gallo/">Amy Gallo</a> explains, relationships devoid of disagreement can actually be less productive. </p><p>“While our natural human in ... Show More
21m 15s
Aug 2022
Strategies for Dealing with Difficult Coworkers
Work is challenging for lots of reasons, but most of us have probably come to realize that what makes or break a professional experience is people - and sometimes we encounter a boss, peer, or direct report that isn’t at all fun to work with. Amy Gallo is a contributing editor at ... Show More
28m 37s
May 2022
When a Relationship with a Colleague Goes Sour
How do you address a falling-out with a teammate when they either won’t acknowledge you or just lash out? Amy Gallo brings her conflict management expertise to a coaching session for a woman whose project manager and former work friend went from helpful to hostile. The approaches ... Show More
34m 25s
Apr 2024
303: How to Work With Difficult People with Amy Gallo
How does it feel to work with somebody you'd rather avoid? Let's admit it: We all experience a fair share of difficult people at work. And many times, we just have to be around them whether we like it or not. However, there are a few things, that we can do to lessen their impact ... Show More
32m 42s
Dec 2016
Handling Stress in the Moment
HBR contributing editor Amy Gallo discusses the best tactics to recognize, react to, and recover from stressful situations. She's a contributor to the "HBR Guide to Managing Stress at Work." 
22m 19s
Mar 2023
Jerks at Work | Amy Gallo
tail spinning
1h 11m
Apr 2024
Managing Your Emotions During an Argument at Work
When you’re in the middle of a conflict, it’s common to automatically enter fight-or-flight mode. But HBR contributing editor and workplace conflict expert Amy Gallo says it’s possible to interrupt this response, stay calm, and find a path towards a more productive discussion. In ... Show More
9m 13s
Jun 2025
The rewards of healthy conflict (w/ Master Fixer Amanda Ripley)
Most of us try to avoid conflict, particularly at work. But when done right, conflict can be a tool to strengthen interpersonal bonds and generate better results. In this episode, Anne and Frances team up with Amanda Ripley, global conflict journalist and author of the bestsellin ... Show More
45m 21s
Sep 2019
Troublesome Teammates
Is a coworker getting on your nerves? Dan and Alison answer your questions with the help of Amy Gallo, the author of the HBR Guide to Dealing with Conflict. They talk through what to do when a coworker acts like their responsibilities are beneath them, a colleague you referred to ... Show More
35m 56s