Amy Gallo: HBR Guide to Dealing with Conflict
Amy Gallo is an expert in conflict, communication, and workplace dynamics. She combines the latest management research with practical advice to deliver evidence-based ideas on how to improve relationships and excel at work. She is the author of the Harvard Business Review Guide to Dealing with Conflict*, a how-t ... Show More
May 2024
144. Communicating Through Conflict: How to Get Along with Anyone
<p>Many of us would rank getting along with colleagues as an important aspect of work, but, as <a href="https://www.fastersmarter.io/guests/amy-gallo/">Amy Gallo</a> explains, relationships devoid of disagreement can actually be less productive. </p><p>“While our natural human in ... Show More
24m 58s
Apr 2024
303: How to Work With Difficult People with Amy Gallo
How does it feel to work with somebody you'd rather avoid? Let's admit it: We all experience a fair share of difficult people at work. And many times, we just have to be around them whether we like it or not. However, there are a few things, that we can do to lessen their impact ... Show More
33m 25s
Apr 2024
Managing Your Emotions During an Argument at Work
When you’re in the middle of a conflict, it’s common to automatically enter fight-or-flight mode. But HBR contributing editor and workplace conflict expert Amy Gallo says it’s possible to interrupt this response, stay calm, and find a path towards a more productive discussion. In ... Show More
9m 13s
Apr 2024
136. The Art of Disagreeing Without Conflict: Navigating the Nuance
<p>Disagreement and conflict may look the same on the surface, but the two concepts are, in fact, very different. According to <a href="https://www.fastersmarter.io/guests/julia-minson/">Julia Minson</a>, knowing how these notions differ is crucial to how you approach them. </p>< ... Show More
27m 33s
Mar 2024
How to Become More Persuasive at Work
Vanessa Bohns, a professor of organizational behavior at Cornell University, and Raven Hoffman, who works in a construction role that involves recruiting new clients to her firm, break down how to build influence at work. They discuss which persuasion tactics are most effective a ... Show More
34m 21s