Amy Gallo: HBR Guide to Dealing with Conflict
Amy Gallo is an expert in conflict, communication, and workplace dynamics. She combines the latest management research with practical advice to deliver evidence-based ideas on how to improve relationships and excel at work. She is the author of the Harvard Business Review Guide to Dealing with Conflict*, a how-to ... Show More
Jul 7
610R: How to Help Team Members Find the Right Work, with Patrick Lencioni
Patrick Lencioni: The 6 Types of Working Genius Patrick Lencioni is founder and president of The Table Group, a firm dedicated to protecting human dignity in the world of work, personal development, and faith. Pat is the author of twelve best-selling books with over seven million ... Show More
39m 5s
Jun 30
740: How to Lead Organizational Change, with Michael Bungay Stanier
Michael Bungay Stanier: Change Signal Michael Bungay Stanier is best known for The Coaching Habit, the best-selling coaching book of the century and recognized as a classic. He was a Rhodes Scholar, and was recently awarded the coaching prize by Thinkers50. He's now the host of t ... Show More
39m 22s
Jun 23
739: What Leaders Should Learn from Taylor Swift, with Kevin Evers
Kevin Evers: There’s Nothing Like This Kevin Evers is a Senior Editor at Harvard Business Review. Passionate about shaping groundbreaking research and amplifying pioneering ideas, he has edited bestselling and award-winning books on high performance, creativity, innovation, digit ... Show More
38m 33s
May 2024
144. Communicating Through Conflict: How to Get Along with Anyone
Many of us would rank getting along with colleagues as an important aspect of work, but, as Amy Gallo explains, relationships devoid of disagreement can actually be less productive. “While our natural human instinct is to avoid conflict, I believe that conflicts are not only an i ... Show More
22m 33s
Apr 2024
303: How to Work With Difficult People with Amy Gallo
How does it feel to work with somebody you'd rather avoid? Let's admit it: We all experience a fair share of difficult people at work. And many times, we just have to be around them whether we like it or not. However, there are a few things, that we can do to lessen their impact ... Show More
33m 25s
Apr 2024
Managing Your Emotions During an Argument at Work
When you’re in the middle of a conflict, it’s common to automatically enter fight-or-flight mode. But HBR contributing editor and workplace conflict expert Amy Gallo says it’s possible to interrupt this response, stay calm, and find a path towards a more productive discussion. In ... Show More
9m 13s
Apr 2024
136. The Art of Disagreeing Without Conflict: Navigating the Nuance
Disagreement and conflict may look the same on the surface, but the two concepts are, in fact, very different. According to Julia Minson, knowing how these notions differ is crucial to how you approach them. In this episode of Think Fast Talk Smart, Minson and strategic communica ... Show More
25m 8s
Mar 2024
How to Become More Persuasive at Work
If you’re a leader, you need to know how to influence people. Maybe you’re trying to get clients to buy into your idea, trust your expertise, or sign on with your company. Or perhaps you want to convince colleagues to start a new initiative or kill one you think is doomed to fail ... Show More
34m 21s