Every team experiences conflict at some point. Therefore, the question is not if or when, but how the conflict will unfold. Managers play an essential role in guiding the team’s ability to engage in healthy, productive conflict so that the team gets stronger and the work is better.
Today's episode is the second in a two part series about conflict. In this ep ... Show More
May 2024
144. Communicating Through Conflict: How to Get Along with Anyone
<p>Many of us would rank getting along with colleagues as an important aspect of work, but, as <a href="https://www.fastersmarter.io/guests/amy-gallo/">Amy Gallo</a> explains, relationships devoid of disagreement can actually be less productive. </p><p>“While our natural human in ... Show More
24m 58s
May 2019
What Every Conflict Is Actually About
“Before I can change your mind, I need to understand where your mind is,” says pro negotiator Daniel Shapiro. The founder and director of the Harvard International Negotiation Program, Shapiro has advised all sorts of people and organizations through conflict: families, CEOS, hea ... Show More
1h 4m