📢 Most business owners dread customer complaints—but smart entrepreneurs know they’re opportunities in disguise.
In this episode of The Level Up Podcast, Paul Alex explains how to flip negative feedback into growth. From listening instead of reacting, to fixing recurring problems, to turning accountability into loyalty, Paul reveals how handling complaints ... Show More
Today
The Information Diet: Protecting Your Brain from the Noise
The Information Diet: Protecting Your Brain from the Noise Your mind cannot operate at its highest level when it is constantly flooded with distractions. What you consume shapes how you think, decide, and execute. In this episode of The Level Up Podcast, Paul Alex breaks down how ... Show More
3m 46s
Today
The Operations Moat: Why Boring Logistics Always Beat Flashy Marketing
Great marketing can bring customers through the door. Weak operations will send them right back out. In this episode of The Level Up Podcast, Paul Alex breaks down why reliable fulfillment, strong systems, and consistent customer support matter more than flashy campaigns when bui ... Show More
3m 41s
May 2018
What to do when someone BASHES you...(Ex-clients, competition, whatever...) Out-SELL. Out-SERVE. Out-GROW. 😡 AND let it make you money. | Ep 56
"And the only thing to fight that emotionally is just go all in on your customers and continue to look at their problems, not your own." Today, Alex (@AlexHormozi) discusses how to handle criticism and negativity from others when you are successful in your field. He emphasizes th ... Show More
10m 48s
Aug 2024
Got Business Problems? Just Talk to Your Customers | Ep 728
"At the end of the day, your customers are the people you serve and they have all the information you need to make your product better." In this episode, Alex (@AlexHormozi) explains the importance of a direct line of communication to your customers to improve your sales, marketi ... Show More
5m 43s
Jun 2024
How to Recover From Huge Mistakes in Business | Ep 704
"Messing up is a part of business.” Today, Alex (@AlexHormozi) discusses the significance of managing business mistakes effectively and transforming negative customer experiences into positive ones. He highlights strategies such as prompt accountability, issuing refunds, and deli ... Show More
25m 56s
Apr 2025
How To Identify What Business You're REALLY In | Ep 848
In this episode, Alex (@AlexHormozi) explains why most entrepreneurs stay stuck solving the problems they like solving, instead of confronting the real issues their business actually needs addressed, often because they’ve misunderstood what business they’re truly in. Welcome to T ... Show More
59m 16s
Jan 2025
Practical Ways To Grow Your Business | Ep 802
Welcome to The Game w/ Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you’ll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lesso ... Show More
32m 2s
Dec 2024
How To Get Customers So Fast It Feels ILLEGAL | Ep 795
Welcome to The Game w/ Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you’ll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lesso ... Show More
46m 45s
Mar 2025
Transitioning From Dying Business Models | Ep 829
Wanna scale your business? Click here. Welcome to The Game w/ Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you’ll hear how to get more customers, make more profit per customer, how to keep them ... Show More
1h 4m
Nov 2024
Grow Your Audience By Avoiding These 3 Mistakes | Ep 777
Welcome to The Game w/Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you’ll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lesson ... Show More
14m 57s
Oct 2024
The Real Issue Holding Your Business Back | Q&A Ep 762
Welcome to The Game w/Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you’ll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lesson ... Show More
30m 5s
Aug 2021
3 Questions To asked Yourself For Product And Service | Ep 323
A change in perspective ain’t too bad. Today, Alex (@AlexHormozi) talks about the important questions to reflect on when you’re thinking about your business, providing value over time, and other practices the wealthy do! Welcome to The Game w/Alex Hormozi, hosted by entrepreneur, ... Show More
9m 42s