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May 2019
3m 24s

Investing in Customer Experience - Step ...

ERIK J. OLSON & KEVIN DAISEY
About this episode
If you do not know who your ideal client is, how is it possible to convert those clients into promoters? Not only that, but how would you be able to give those clients the best experience possible? Today on Journey to $100 Million, listen in as Kevin shares with you the first step in his 11 step process on how you can foster growth in your organization by in ... Show More
Up next
May 2019
Assessing Bank Statements in a Detailed Manner
While managing a young company, the last thing you need is to be wasting money. Today on Journey to $100 Million, listen in as Erik gives you tips on how you can thoroughly assess your bank statements. Every time a bank statement comes in, Erik makes sure to look at each transact ... Show More
4m 33s
May 2019
Investing in Customer Experience - Step 2: First Interaction
Creating a promoter out of a client starts before a prospect even becomes a client. Today on Journey to $100 Million, listen in as Kevin shares with you the second step in his 11 step process on how you can foster growth in your organization by investing in customer experience. Y ... Show More
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While Erik was in China at his Entrepreneurs' Organization (EO) conference, he learned a very important concept from the keynote speaker. Erik learned that over time, a lot of companies will continually innovate. This innovation allows for other companies to come in and swoop up ... Show More
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