Common mistakes made during high stakes communication.
Yesterday
307. Accent-uate, Don't Compensate: Why Clarity Matters More Than Perfection
"It's not an accent, it's an identity."The way we speak shapes more than how we're understood—it shapes how we're perceived. Peter Novak believes the goal of communication isn't to eliminate an accent, but to communicate with greater clarity, confidence, and authenticity. As a li ... Show More
23m 15s
Jul 16
306. Trust the Process: How to Design Teams That Actually Work
"The assumption of swift trust is really useful."Teams don't always need years to build trust—they need the right conditions to build it quickly. As a Stanford professor and expert in organizational design, Melissa Valentine studies how communication, team structure, and emerging ... Show More
17m 42s
Jul 13
305. The Humor Habit: Why Great Communicators Think Like Comedians
"People aren't inside of our heads, so you have to give them that emotional information as well as the factual information."Humor is more than entertainment—it's a powerful way to create connection. As a comedian, writer, and former teacher, Chris Duffy has learned that laughter, ... Show More
27m 47s
Jun 2025
Episode 17 – Negotiation Skills Everyone Should Know
<p>Today, we’re diving into a topic that impacts nearly every aspect of life—<strong>negotiation skills</strong>. Whether you're working to climb the corporate ladder, buying a car, resolving a conflict, or negotiating a well-deserved raise, having strong negotiation skills can m ... Show More
15m 8s
Oct 2025
How to negotiate with confidence (w/ Master Fixer Deepak Malhotra)
We’re constantly negotiating in our everyday lives—deciding where to go to dinner, haggling with sellers on Facebook Marketplace—but when it comes to higher-stakes conversations, clinching the deal can be daunting. In today’s episode, Frances calls on her colleague Deepak Malhotr ... Show More
30m 35s
Jun 2022
3 steps to getting what you want in a negotiation | Ruchi Sinha
We negotiate all the time at work -- for raises, promotions, time off -- and we usually go into it like it's a battle. But it's not about dominating, says organizational psychologist Ruchi Sinha. It's about crafting a relationship, and understanding both your needs and the other ... Show More
16m 53s
Jul 2022
Learn to Recognize Opportunities to Negotiate, Ep #297
<p>How do you learn to recognize opportunities to negotiate? Or do you see opportunities, but choose to ignore them for a variety of reasons? In this episode of Negotiations Ninja, Suzanne de Janasz shares some of the underlying issues she sees that keep people from negotiating. ... Show More
25m 43s
Jul 2025
What If the Meeting Goes Sideways?
Send us Fan MailYou walk into a high stakes conversation certain you’ll get a green light. One curveball later, you’re staring at a “maybe” or, worse, a flat out no. Today I’m sharing why relying on optimism alone keeps us stuck and how a few minutes of strategic prep can save th ... Show More
27m 22s