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Many companies talk about personalization, but few have enough valuable data to make it actionable. In this talk, Brianne Kimmel presents a framework for collecting the right data at the right time and best practices on how to build personalized programs to keep users engaged ove ... Show More

In Chapter 8 of Luxury Institute's latest podcast series, Extraordinary Customer Experiences (ECEs), we discuss Clienteling: an essential element of any customer journey. Clienteling, if approached as a means to earn, create and nurture trust, activate referrals, and be an ethica ... Show More

<p>Every year millions of products and services hit the market with sky-high aspirations, and every year millions of those same products and services fail. The reason? Consumer expectations are rising, which means their tolerance for a bad experience, has all but disappeared.</p> ... Show More

<p>After achieving product-market fit and starting to gain users, how do startups then avoid the "leaky bucket" problem of losing users as quickly as they gained them? By focusing on user engagement and retention, startups can not only keep their hard-won customers but also ensur ... Show More

<p>Product Managers don&apos;t just want to build products, they want to build products that make an impact in their customers&apos; lives and the world. <a href='https://productschool.com/instructor/Dan-Chu/?utm_source=buzzsprout&amp;utm_medium=social&amp;utm_campaign=SpeakerCar ... Show More

<p>In this episode, Phoebe returns as a special guest reflecting on the journey from her second-ever interview on episode 4 to now. They discuss the evolution of Sage and Clare and navigating family dynamics within the business. Tune in!</p><p><strong>You'll Learn How To:</strong ... Show More

<p>In this first in-person episode, Michael Seibel and Dalton Caldwell reveal how startups can gain a competitive advantage by doing something deceptively simple. They share compelling stories of companies that built loyal relationships and achieved success by making personal con ... Show More

<p>In this episode, Fiona shares an essential tip for building strong relationships. She provides actionable strategies to enhance your customer interactions and support your business growth. Tune in!</p><p><strong>You'll Learn How To:</strong></p><ul><li>Importance of helping st ... Show More

<p>Today's guest is Divyabh Mishra, Founder & CEO at CrowdANALYTIX. In conversation with Emerj's CEO Daniel Faggella, Divyabh talks about the business challenges in the eCommerce space when it comes to collecting and ensuring the accuracy of product data in high-volume product da ... Show More