So, you’ve found product market fit and you’re starting to acquire users. But it’s not enough to just have users – you need to make sure they’re sticking around and keep finding value in your product. How do you measure and track user engagement and retention? a16z general partners Andrew Chen (formerly of Uber and author of the book, The Cold Start Problem) ... Show More
Feb 2022
Will rising interest rates decimate startup valuations?
This is Saturday, which means it's not a usual day for us to drop an episode. But what are we if not try-hards at heart? So, we're back today.
What do we have on store for you? I brought Anshu Sharma onto the podcast -- and a Twitter space, so make sure you are following the podc ... Show More
28m 44s
Oct 2021
How to understand customer engagement | Customer Basics with Salesforce’s Tiffani Bova | E1301
Startup Basics is BACK! This series focuses on one of the most important aspects of any successful startup: the customer. On episode two, Salesforce's Tiffani Bova joins to break down all things customer engagement: defining it, authenticity, blending automation with a human touc ... Show More
13m 49s
Apr 2023
The Data-Driven Entrepreneur: Mastering Customer Success (with Dan Henry) Pt.2 - June ‘22 | Ep 519
It’s about finding your leverage. Today, join Alex (@AlexHormozi) as he guests on Dan Henry’s show to discuss various topics related to entrepreneurship, including user research methods, evaluating user feedback, and the importance of understanding customer needs. He also shares ... Show More
37m 13s
May 2021
Jeff Bezos (Insights, Stories, and Secrets)
What I learned from Working Backwards: Insights, Stories, and Secrets from Inside Amazon by Colin Bryar and Bill Carr.
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[3:58] What is best for the customer? Do that: "Amazon believes that long-term growth is best produced by putting the customer first. If you held this conv ... Show More
1h 3m
Jan 2022
Venturing into B2B Software with Eric Anderson, Partner at Scale Venture Partners
<p>In an industry that relies on being ahead of the curve, the ability to see the potential in new innovations is a necessity. <a href="https://www.linkedin.com/in/ericmand/">Eric Anderson</a>, Partner of <a href="https://www.scalevp.com/">Scale Venture Partners</a> knows how to ... Show More
26m 34s
Aug 2023
EP 107: Northstar metrics and beyond: Strategies for transformative hiring success.
<p>Join host <a href='https://www.linkedin.com/in/jimmymackey/'>James Mackey</a> and his guest <a href='https://www.linkedin.com/in/douglandis/'>Doug Landis</a>, Growth Partner at Emergence Capital as they discuss the tech industry’s changing risk tolerance, adaptability, and sma ... Show More
50m 6s