Pauline Brown, former chairman of North America for the luxury goods company LVMH, argues that in additional to traditional and emotional intelligence, great leaders also need to develop what she calls aesthetic intelligence. This means knowing what good taste is and thinking about how your services and products stimulate all five senses to create delight. B ... Show More
Oct 7
The Trouble with Tech Companies (and Their Strategies)
Cory Doctorow, author and digital rights advocate, argues that big tech companies from Facebook to Google and beyond have evolved - or devolved - in a disappointing way. He says that many large tech companies begin with a good product, but that over time they prioritize first bus ... Show More
26m 30s
Sep 30
How to Lead with Courage in Chaotic Times
Courage involves taking bold action despite uncertainty and fear. In a volatile business environment, it's hard to be brave. But Ranjay Gulati, a professor at Harvard Business School, says that there are strategies any of us can use to get improve our ability to make smart bets o ... Show More
32m 9s
Sep 23
Steven Pinker on Speculation Bubbles, Super Bowl Ads, and What Leaders Need to Know About Group Psychology
As a leader, psychology is fundamental to your success - whether that means understanding consumer behavior, team dynamics, or even your own biases and blind spots. Harvard professor Steven Pinker says that an important phenomena to understand is that of common knowledge and its ... Show More
27m 29s
May 2022
Delivering a Personalized Shopping Experience with AI
THE YES, a shopping app for fashion brands, uses a sophisticated algorithm to create and deliver a personalized store for every shopper, based on her style preferences, size, and budget. After launching the app in 2020, the founders must decide whether to continue developing the ... Show More
34m 27s
May 2022
#459 - L’intelligence émotionnelle est-elle (enfin) devenue la clé de la réussite en entreprise ?
Cela fait des années que l’on oppose l’intelligence émotionnelle à l’intelligence « classique », bien cartésienne, basée sur des critères mesurables, concrets. Sans vouloir faire un cours d’histoire trop rébarbatif, la valorisation de l’intelligence mathématique et technique remo ... Show More
7m 44s
Jun 2020
Building Client Relationships With Emotional Intelligence In The Digital Age
Milton Pedraza, Luxury Institute CEO, and Zornitza Stefanova, BSPK Founder and CEO, discuss building client relationships with emotional intelligence in the digital age.
COVID-19 is prompting a massive shift to digital across industries, particularly in luxury. Ralph Lauren and ... Show More
40m 7s
Mar 2020
Why AI is the Small Business Owners New Best Friend
Boost Your Business is a custom podcast from FastCo works and Intuit Quickbooks. Each episode, host Mayra Ceja dives into everything you need to know to make your small business a success with experts from Intuit.On this episode, Mayra sits down with Ariege Mischerghi, accountant ... Show More
13m 58s