Pauline Brown, former chairman of North America for the luxury goods company LVMH, argues that in additional to traditional and emotional intelligence, great leaders also need to develop what she calls aesthetic intelligence. This means knowing what good taste is and thinking about how your services and products stimulate all five senses to create delight. B ... Show More
Apr 28
Why Your Team Won’t Speak Up (And How to Fix It)
Many senior leaders say they want an organization filled with psychological safety and candor, but they often act in ways that are counterproductive to that goal. Charles Duhigg, an author and researcher, has looked deeply into the secrets of good communication, and says there ar ... Show More
31m 30s
May 2022
Delivering a Personalized Shopping Experience with AI
THE YES, a shopping app for fashion brands, uses a sophisticated algorithm to create and deliver a personalized store for every shopper, based on her style preferences, size, and budget. After launching the app in 2020, the founders must decide whether to continue developing the ... Show More
34m 27s
May 2022
#459 - L’intelligence émotionnelle est-elle (enfin) devenue la clé de la réussite en entreprise ?
<p>Cela fait des années que l’on oppose l’intelligence émotionnelle à l’intelligence « classique », bien cartésienne, basée sur des critères mesurables, concrets. Sans vouloir faire un cours d’histoire trop rébarbatif, la valorisation de l’intelligence mathématique et technique r ... Show More
7m 44s
Jun 2020
Building Client Relationships With Emotional Intelligence In The Digital Age
Milton Pedraza, Luxury Institute CEO, and Zornitza Stefanova, BSPK Founder and CEO, discuss building client relationships with emotional intelligence in the digital age.COVID-19 is prompting a massive shift to digital across industries, particularly in luxury. Ralph Lauren and Pr ... Show More
40m 7s
Mar 2020
Why AI is the Small Business Owners New Best Friend
Boost Your Business is a custom podcast from FastCo works and Intuit Quickbooks. Each episode, host Mayra Ceja dives into everything you need to know to make your small business a success with experts from Intuit.On this episode, Mayra sits down with Ariege Mischerghi, accountant ... Show More
13m 58s