Do women really apologize more than men at work? We speak with a psychology professor and a leadership consultant about the impact that saying “sorry” and using other minimizing language has on job success, and what words and phrases to use instead. Guests: Karina Schumann and Sally Helgesen. Our theme music is Matt Hill’s “City In Motion,” provided by Audio ... Show More
Jun 2025
Let Go of the Beliefs That Limit How You Lead
Many of us have internal beliefs—I need it done now, I know I’m right, I need to be involved—that feel like truth but actually hold us back as leaders. Executive coach Muriel Wilkins calls these counterproductive beliefs “hidden blockers,” and she talks the Amys through the proce ... Show More
34m 30s
Nov 2022
Why you should apologize even when it’s hard to, with Karina Schumann, PhD
Apologies have the potential to heal relationships, soothe hurt feelings and even begin to address historical wrongs. But they’re not always easy to offer. Karina Schumann, PhD, of the University of Pittsburgh, discusses why apologies matter, what makes for a good, effective apol ... Show More
37m 57s
May 2025
WorkLife with Adam Grant: The secrets of a great apology
When you mess up, a sincere apology can make all the difference. But making things right takes more than a simple “I’m sorry.” In this episode, Adam takes us from the pre-kindergarten classroom to Formula One’s race track to investigate what it takes to make amends, right wrongs, ... Show More
32m 14s